Sales Associate (Vismin)

Coins.ph; Western Visayas; On-site; PHP 240,000 - 420,000; Full time

Job summary

Coins.ph is seeking a dynamic Document Coordination specialist in the Philippines to support onboarding. You will collect KYC documents, review service agreements, and ensure accurate client entries into our regulated crypto platform.

Join a cross-functional team and liaise between Sales and onboarding, keeping CRM records up to date and providing professional follow-ups to clarify requirements. Fresh graduates with a can‑do attitude are welcome.

Qualifications

• Bachelor’s degree in Business, Marketing or related field.
• 1–3 years of experience in sales, merchant acquisition, or business development.
• Fresh graduates welcomed with potential and positive attitude.
• Strong written and verbal communication; ability to work with stakeholders.

Responsibilities

• Coordinate and collect KYC documents and service agreements after a sale is closed.
• Review submitted paperwork for accuracy before routing to Partnerships teams.
• Serve as primary contact between Sales and onboarding teams to track accounts.
• Maintain CRM records to give sales real-time onboarding progress.
• Follow up with clients to obtain missing information or clarify requirements.

Skills

Data review

Communication skills

Problem solving

Customer service mindset

Self-motivated

Education

Bachelor’s degree in Business, Marketing, or related field

Tools

CRM software

Job description

Join the Pioneer Crypto Brand in the Philippines!

Coins is the most established crypto brand in The Philippines and has gained the trust of more than 18 million users. Through the easy-to-use mobile app, users can buy and sell a variety of different cryptocurrencies and access a wide range of financial services.

Coins is fully regulated by the Bangko Sentral ng Pilipinas (BSP) and is the first ever crypto-based company in Asia to hold both Virtual Currency and Electronic Money Issuer licenses from a central bank.

What you’ll do

• Document Coordination: Collect KYC (Know Your Customer) documents and service agreements from clients immediately after a sale is closed.
• Quality Control: Review all submitted paperwork for accuracy and completeness before passing them to the Partner Solutions team to prevent back-and-forth delays.
• Liaison Work: Act as the main point of contact between Sales (Field or AM) and the onboarding teams to track the status of new accounts.
• Pipeline Support: Maintain updated records in the CRM to ensure the sales team has real-time visibility on onboarding progress.
• Client Communication: Professional follow-ups with clients to retrieve missing information or clarify document requirements.

What we expect from you

• Bachelor’s degree in Business, Marketing, or any related field.1–3 years of experience in sales, merchant acquisition, or business development — preferably in fintech, banking, or e‑commerce.
• Fresh graduates with strong potential and a positive, can‑do attitude are also welcome to apply.
• Ability to review complex data, identify discrepancies, and solve problems independently.
• Excellent verbal/written communication and presentation skills. You should be comfortable speaking with various stakeholders.
• Self‑motivated, results‑driven, and capable of working with minimal supervision. A strong customer service mindset is essential.

Meaningful Collaborations

The successful candidate will work cross‑functionally with other relevant teams to carry out implementations that will improve and create an impact on customer experience.

Scalable Growth -

Be part of a fast‑growing organization with the vision to expand its territories outside APAC which will provide opportunities for career advancement.

A Space For Bright Ideas -

Let your bright ideas be converted into meaningful changes! Coins culture welcomes new ideas backed up by data to create an impact.