Sales Associate (Robinsons Galleria South)

TPS Shared Services Inc.; San Pedro; On-site; PHP 100,000 - 400,000; Full time

Job summary

A retail company in Laguna is seeking a dependable Sales Associate to enhance customer service and drive sales performance. The role requires at least 2 years of retail or customer service experience and offers a chance to mentor junior staff. Responsibilities include assisting customers, processing transactions, and maintaining inventory. Flexibility in schedules is essential, including weekends. Join a team dedicated to excellence!

Qualifications

• Minimum of 2 years of experience in retail sales or customer service.
• Strong communication and interpersonal skills.
• Proficient in Microsoft Word and Excel.

Responsibilities

• Assist customers with product selection.
• Process transactions accurately using POS systems.
• Monitor inventory levels and manage restocking.
• Apply effective sales techniques to meet targets.
• Support store leadership with daily operations.

Skills

Customer service

Sales techniques

Communication

Interpersonal skills

Social media usage

Tools

Microsoft Word

Microsoft Excel

Job description

Job Summary

We are seeking a dependable, experienced, and customer-focused Sales Associate to join our retail team. In this role, you will play a key part in delivering excellent customer service, supporting daily store operations, and helping drive sales performance. You will also provide guidance to junior team members and contribute to a positive, productive work environment.

Responsibilities

• Assist customers with product selection and provide in-depth product knowledge
• Process transactions accurately using POS systems
• Monitor inventory levels, manage restocking, and ensure proper merchandising
• Apply effective sales techniques to meet and exceed individual and team targets
• Support store leadership with daily operational tasks
• Recommend products based on customer needs and preferences
• Ensure the sales floor is clean, organized, and visually appealing
• Assist in executing promotions, live selling, and social media marketing
• Build long-term customer relationships through excellent service and follow-ups
• Submit accurate daily and weekly sales reports to management
• Serve as a role model and mentor to junior sales staff

Qualifications

• Minimum of 2 years of experience in a retail sales or customer service role (required)
• Strong communication and interpersonal skills
• Proficient in Microsoft Word, Excel, and basic computer tools
• Comfortable using Facebook, Instagram, and other social media platforms
• Experience with live or online selling is a strong advantage

Other Requirements

• Willingness to work flexible schedules, including weekends and holidays
• Ability to work at other branches or locations when necessary
• Reliable, adaptable, and team-oriented