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INGCO is seeking an Officer in Charge to oversee store operations at the Philips area. You will lead shifts, coach staff, ensure policy and safety compliance, and drive sales through customer engagement and product demos.
The role requires 1–2 years in retail or hardware, strong leadership and communication, and willingness to train at the INGCO Head Office in South Caloocan City. Weekend work may be required as part of the schedule.
Job Location: 132 MAC ARTHUR HIGHWAY, TELABASTAGAN, CITY OF SAN FERNANDO, PAMPANGA
Training Venue: INGCO Head Office, South Caloocan City
Supervise store operations and team members during assigned shifts
Monitor employee performance, delegate tasks, and provide on-the-spot coaching or support as needed.
Ensure consistent application of company policies, safety protocols, and operational procedures.
Provide expert-level customer service, including handling escalated concerns or complex transactions.
Oversee inventory levels, restocking, and product presentation to meet merchandising standards.
Maintain store cleanliness, organization, and safety compliance, especially in high-risk areas (e.g., tool sections, demo zones).
Support daily financial operations, including register accuracy, cash handling, and end-of-day reports.
Drive store sales by encouraging upselling, product demos, and customer engagement strategies.
Coordinate with delivery or logistics teams for incoming/outgoing shipments or customer orders.
Carry out other tasks as assigned by the superior.
May be temporarily assigned to another branch to provide support, if required
College level; additional leadership or technical training is an advantage.
At least 1–2 years of experience in retail or store operations, preferably in the hardware or power tools sector.
Solid understanding of hand tools, power tools, safety gear, and construction materials.
Proven leadership, organizational, and communication skills.
Ability to manage staff and multitask in a fast-paced environment.
Comfortable with physical tasks (e.g., lifting tools, moving stock)
Willing to work on weekends and holidays, depending on the assigned schedule.
Willing to undergo training at the INGCO Head Office in South Caloocan City.
2-Weeks Training Program at the Head Office to gain essential product knowledge, sales skills, and practical experience before deployment.
Free Accommodation during the required training period at the Head Office.
Free Round-Trip Travel Expenses for travel to and from the Head Office for the required training
Product Knowledge Training to help you understand INGCO power tools, hand tools, accessories, and other products.
Sales and Customer Service Training to strengthen your selling techniques, customer engagement, and communication skills.
Career Growth Opportunities for employees who demonstrate strong performance, initiative, and commitment.
Hands-On Learning Experience to develop practical knowledge of tools, product demonstrations, and retail operations.
Opportunity to Build a Career with an established tools and equipment brand.
Start your career in retail sales with an opportunity to learn, develop your skills, and gain valuable product knowledge. Whether you already have sales experience or are eager to learn, INGCO offers a working environment where you can enhance your abilities, contribute to business growth, and explore future career opportunities within the company.
Be part of the team and grow your career with INGCO!