Sales Associate/CSA

MKS Workforce Management Services Inc.; Laoag; On-site; PHP 167,000 - 223,000; Full time

Job summary

MKS Workforce Management Services Inc. in Laoag, Ilocos Norte, Philippines, is seeking a motivated Sales Associate to help customers, promote products, and achieve sales targets.

You will maintain displays, handle transactions, and provide friendly, professional service while staying updated on promotions.

Qualifications

• High school diploma or equivalent.
• Retail or customer service experience preferred.
• Strong communication and interpersonal skills.
• Customer-oriented, friendly, and approachable.
• Team player with a professional attitude.
• Willingness to work flexible hours, weekends, and holidays.

Responsibilities

• Assist customers with product selection and provide excellent service.
• Promote products, explain features and benefits, and recommend suitable options.
• Meet or exceed sales targets.
• Process transactions accurately and efficiently.
• Maintain displays, store cleanliness, and inventory levels.
• Monitor stock and report inventory concerns to the appropriate team members.
• Handle customer inquiries, feedback, and concerns professionally.
• Stay updated on product knowledge, promotions, and company policies.
• Support other store and sales activities as needed.

Skills

Communication skills

Interpersonal skills

Customer service

Teamwork

Education

High school diploma

Job description

About the role

We are looking for a motivated and customer-focused Sales Associate to join our team. The successful candidate will assist customers, promote products and services, achieve sales targets, and help maintain a positive and welcoming shopping experience.

Key responsibilities

• Assist customers with product selection and provide excellent customer service.
• Promote products, explain features and benefits, and recommend suitable options.
• Meet or exceed individual and team sales targets.
• Process customer transactions accurately and efficiently.
• Maintain product displays, store cleanliness, and proper inventory levels.
• Monitor stock and report inventory concerns to the appropriate team members.
• Handle customer inquiries, feedback, and concerns professionally.
• Stay updated on product knowledge, promotions, and company policies.
• Support other store and sales activities as needed.

About you

• High school diploma or equivalent; additional education is an advantage.
• Previous retail, sales, or customer service experience is preferred.
• Strong communication and interpersonal skills.
• Customer-oriented, friendly, and approachable.
• Goal-driven with a positive and professional attitude.
• Ability to work effectively as part of a team.
• Willingness to work flexible hours, weekends, and holidays when required.