SALES ASSOCIATE

My Happy Concept Group; San Juan; On-site; PHP 201,000 - 268,000; Full time

Job summary

My Happy Concept Group is seeking a Sales Associate to greet customers, assist in product selection, and provide accurate information on features, prices, promotions, and policies. The role emphasizes friendly, professional service and timely responses.

You will promote products and promotions, help hit daily and monthly targets, ensure displays are neat and properly priced, monitor stock, and coordinate replenishment with the stockteam.

Responsibilities

• Greet customers in a friendly, professional, and courteous manner.
• Assist customers in selecting products based on their needs, preferences, and budget.
• Provide accurate information regarding product features, prices, promotions, availability, and company policies.
• Respond to customer inquiries, requests, and concerns in a professional and timely manner.
• Promote products, special offers, and ongoing promotions to customers when appropriate.
• Assist in achieving daily and monthly sales targets set by Management.
• Ensure that merchandise and products are properly displayed, labeled, priced, and well-presented.
• Monitor product availability and coordinate with the stockman or supervisor for replenishment when necessary.
• Maintain cleanliness, organization, and proper arrangement of the sales floor and assigned areas.
• Replenish merchandise and supplies to ensure products are readily available to customers.
• Check product displays regularly and ensure compliance with company merchandising standards.
• Assist in receiving, organizing, and transferring merchandise when required.
• Assist customers throughout the purchasing process and coordinate with the cashier or other service staff when necessary.
• Ensure accurate communication of customer orders, requests, and product information.
• Assist in handling customer concerns and refer unresolved issues to the supervisor or Management.
• Support daily store operations and other front-of-house activities as needed.
• Adhere to company policies, code of conduct, sales procedures, and operational guidelines at all times.
• Safeguard company merchandise, equipment, and other assets within the assigned area.
• Maintain professionalism and positive working relationships with customers and team members.
• Perform other duties as assigned by Management.

Job description

JOB DESCRIPTION FOR SALES ASSOCIATE

1. Customer Service & Sales Assistance

• Greet customers in a friendly, professional, and courteous manner.
• Assist customers in selecting products based on their needs, preferences, and budget.
• Provide accurate information regarding product features, prices, promotions, availability, and company policies.
• Respond to customer inquiries, requests, and concerns in a professional and timely manner.

2. Sales & Product Presentation

• Promote products, special offers, and ongoing promotions to customers when appropriate.
• Assist in achieving daily and monthly sales targets set by Management.
• Ensure that merchandise and products are properly displayed, labeled, priced, and well-presented.
• Monitor product availability and coordinate with the stockman or supervisor for replenishment when necessary.

3. Store Operations & Merchandising

• Maintain cleanliness, organization, and proper arrangement of the sales floor and assigned areas.
• Replenish merchandise and supplies to ensure products are readily available to customers.
• Check product displays regularly and ensure compliance with company merchandising standards.
• Assist in receiving, organizing, and transferring merchandise when required.

4. Customer Transactions & Store Support

• Assist customers throughout the purchasing process and coordinate with the cashier or other service staff when necessary.
• Ensure accurate communication of customer orders, requests, and product information.
• Assist in handling customer concerns and refer unresolved issues to the supervisor or Management.
• Support daily store operations and other front-of-house activities as needed.

5. Company Compliance

• Adhere to company policies, code of conduct, sales procedures, and operational guidelines at all times.
• Safeguard company merchandise, equipment, and other assets within the assigned area.
• Maintain professionalism and positive working relationships with customers and team members.
• Perform other duties as assigned by Management.