A leading financing company in Metro Manila seeks a Loan Consultant to assist with day-to-day queries, boost sales engagement, and support recruitment. The ideal candidate has 1-2 years of experience or is a graduate in a business-related field, is process-oriented, and possesses strong communication skills. This role offers training in Ortigas, Pasig City.
Qualifications
1-2 years of experience or relevant education in banking and finance.
Ability to work in a fast-paced environment.
Confidential written and verbal communication skills.
Responsibilities
Handle and assist with loan consultant queries.
Pre-screen documents/requirements for loan consultants.
Boost sales engagement of loan consultants.
Assist in recruitment and onboarding of new consultants.
Escalate issues to supervisors and implement solutions.
Support programs from the Trade Marketing Department.
Train in Ortigas, Pasig City for 2 days.
Skills
Experience in banking and finance
Process-oriented
Technology-inclined
Strong communication skills
Education
Bachelor's degree in business-related field
Job description
Responsibilities
Handling, updating, and assisting with day-to-day loan consultant concerns/queries.
Assisting marketing assistants/BMs on pre-screening documents/requirements submitted by loan consultants.
Boost sales engagement of assigned loan consultants per branch on delivering new/renewal accounts.
Assist in the recruitment and onboarding of new loan consultants.
Escalate concerns, complaints, and other issues encountered to the immediate supervisor for quick resolution, and implement approved solutions on a case-by-case basis.
Assist/execute programs implemented by the Trade Marketing Department.
Willing to be trained in Ortigas, Pasig City, for two (2) days (hotel, food, and travel expenses will be covered by the company).
Qualifications
1-2 years of experience or a graduate of any 4-year business-related course with relevant experience in banking and finance.
Process-oriented and technology-inclined, organized, and able to work in a fast-paced environment.
Can communicate confidentially—both written and verbal—and is able to liaise with all departments and stakeholders.