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HLA Garment International Business Philippines, Inc. in Cebu City is seeking a Customer Service Associate to help shoppers find apparel that fits their needs and to offer alternatives when appropriate.
You will keep the store organized, participate in meetings, and adapt to varying schedules while delivering friendly, proactive service. The role suits individuals with strong communication skills who can thrive in a fast-paced retail setting.
About the role
Responsible for customer's overall in-store experience by providing customer service, understanding customer's needs, recommending suitable apparel based on customer's needs, and offering an alternative to customers. Actively maintains a global brand image.
Key responsibilities
Provide customer service and understand customer needs
Recommend suitable apparel based on customer needs
Promote sales through positive customer service efforts
Keep the store organized and clean
Attend store meetings
Work under varying schedules
About you
Graduate of a 4-year course or have at least reached/completed 2 years in college, or SHS graduate
Preferably with at least six (6) months work/internship experience in retail/clothing store
Strong customer service and communication skills
Team player and can handle work in a fast-paced environment
Enjoys interacting with different types of people