Sales Assistant

Infinity Outsourcing Services; Pasig; On-site; PHP 100,000 - 400,000; Full time

Job summary

A customer service provider in the Philippines is looking for individuals to assist customers in a fast-paced retail environment. The role involves greeting customers, providing product information, and handling inquiries. Ideal candidates should have strong communication skills, be sales-driven, and exhibit a friendly attitude. Fresh graduates are encouraged to apply.

Qualifications

• Strong communication and interpersonal skills.
• Excellent customer service skills.
• Ability to work in a fast-paced environment.
• Basic math and cash handling skills.
• Fresh Graduate is encouraged to apply.

Responsibilities

• Greet customers warmly and offer assistance.
• Understand customer needs and recommend products.
• Promote special offers and upsell products.
• Ensure the store is clean and well-organized.
• Handle customer inquiries and resolve issues.

Skills

Strong communication and interpersonal skills

Excellent customer service skills

Basic math and cash handling skills

Ability to work in a fast-paced environment

Ability to work both independently and as part of a team

Education

Fresh Graduate

Tools

Microsoft Office (MS Word, Excel, Outlook)

Job description

Customer Service

• Greet customers warmly and offer assistance.
• Understand customer needs and recommend products based on preferences.
• Provide product information, including features, pricing, and promotions.
• Assist customers in finding products, answering questions, and resolving issues.

Sales Support

• Promote store promotions, special offers, and loyalty programs to customers.
• Upsell and cross-sell products to increase sales.
• Process customer transactions efficiently at the register.
• Meet or exceed individual and team sales targets.

Merchandising & Stock Management

• Organize and maintain product displays, ensuring they are visually appealing and accessible.
• Restock shelves and ensure products are properly tagged with pricing.
• Monitor stock levels and notify supervisors when stock is low.

Store Maintenance

• Ensure the store is clean and well-organized throughout the day.
• Assist in store openings, closings, and maintaining cleanliness of sales floor and back room.
• Follow health and safety standards to ensure a safe shopping environment.

Customer Relations

• Handle customer inquiries, complaints, and returns in a professional manner.
• Follow up with customers to ensure satisfaction and encourage repeat business.
• Develop and maintain positive customer relationships to foster loyalty.

• Strong communication and interpersonal skills.
• Basic knowledge on Microsoft Office (MS Word, Excel, Outlook)
• Ability to work in a fast-paced environment.
• Basic math and cash handling skills.
• Excellent customer service skills.
• Ability to work both independently and as part of a team.
• Knowledge of the products and services offered by the store.
• Fresh Graduate is encourage to apply.

Desired Traits

• Friendly and approachable attitude.
• Sales-driven with a focus on meeting targets.
• Detail-oriented and proactive in addressing customer needs.