Sales and PM Associate

Smartsourcing; Cebu City; On-site; PHP 180,000 - 300,000; Full time

Benefits offered by this job

5-day Christmas Leave

Healthcare from Day 1

Free lunch and coffee

Subsidized gym membership

Exclusive Smartsourcing deals

Themed events and parties

Community programs and development

Job summary

Smartsourcing is hiring a full-time onsite Sales and PM Associate in Cebu City, Philippines. The role supports both the Sales and Property Management teams by ensuring compliance and accurately entering data, with reliable backup across departments.

The position requires attention to detail, clear written communication, and the ability to manage administrative tasks within established processes. Local PH real estate experience is a plus.

Qualifications

• At least 1 year of administrative experience required.
• Australian back-office experience in property management or sales administration preferred; PH real estate experience is a plus.

Responsibilities

• Conduct compliance checks on sales and PM files against checklists.
• Enter and update sales and PM details accurately in the system.
• Maintain complete and accurate sales and property records.
• Act as backup across Sales and PM, prioritising tasks and communicating with onshore teams.
• Follow defined processes and escalate issues appropriately.
• Complete ad hoc administrative tasks and maintain trackers.

Skills

Administrative experience

Education

College-level education

Business Administration or related field

Real Estate background (advantage)

Job description

Accuracy in every detail. Support across every property.

Hi! We're Smartsourcing, and we're hiring a full-time, onsite Sales and PM Associate - the detail-oriented specialist who ensures sales and property management records are accurately entered, compliance requirements are met, and both departments receive reliable backup support.

About the Role

The Sales and PM Associate plays a key role in supporting both the Sales and Property Management departments by ensuring compliance requirements are met and property and sales details are accurately entered into the system. This role operates within a structured environment with established processes and requires strong attention to detail, clear written communication, and the ability to consistently manage administrative and repetitive tasks while providing backup support across both departments.

Key Responsibilities

Compliance Checking

• Conduct compliance checks on sales and property management files and documents against established checklists and procedures.
• Verify that forms, agreements, and supporting documents are complete, accurate, and correctly signed before processing.
• Identify missing or inconsistent details and follow up with the relevant team to resolve them.
• Escalate compliance gaps or unfamiliar issues to the trainer in line with procedures.
• Keep compliance trackers up to date for assigned files.
• Enter and update sales details accurately in the system under guidance.
• Prepare and process routine sales documentation using templates.
• Track sales file milestones and follow up outstanding items.
• Maintain complete and accurate sales records.

Property Management Administration Support

• Enter and update property management details accurately in the system under guidance.
• Process routine property management administrative tasks as directed.
• Maintain accurate tenancy, owner, and property records.
• Follow defined PM process flows and flag issues to the trainer.

Cross-Department Backup & Communication

• Act as backup across the Sales and PM departments, covering tasks during peak workloads or absences.
• Prioritize and switch between Sales and PM tasks as directed.
• Communicate clearly and professionally with onshore teams via email.
• Provide status updates and elevate issues appropriately.

Data Entry, Records & Operational Support

• Enter details accurately into the system for both Sales and PM.
• Maintain digital files, trackers, and records in line with internal procedures.
• Learn and adapt to new processes quickly once training is provided.
• Complete ad hoc administrative tasks as required.

Artificial Intelligence (AI) Readiness and Digital Enablement

• Maintain baseline AI literacy and use approved AI tools responsibly, in line with company policies, data privacy, information security, and client confidentiality obligations.
• Apply sound judgment by validating outputs and avoiding overreliance, ensuring accuracy and accountability in all work delivered.
• Participate in AI readiness trainings and proactively identify opportunities for process improvement through automation and responsible AI integration.

What You'll Need to Succeed

Experience

• At least 1 year of administrative experience required (ideally longer), with stable tenure of at least 1 year per employer;
• Australian back-office experience in property management or sales administration preferred; local (PH) real estate or property management experience is an advantage

Education & Certifications

• College-level education preferred; a background in Business Administration, Office Administration, Real Estate, or a related field is advantageous but not required

Step Into the Smartsourcing Experience

Smartsourcing was created with one mission: to change lives. We're here to ensure that businesses flourish and, just as importantly, that every member of the crew is inspired, supported, and set up to thrive. For the fifth year running, we've been recognized as one of HR Asia's Best Companies to Work For. This award isn't just a title--it's a testament to our commitment to making Smartsourcing an incredible place to build a career.

Why You'll Love Working Here

At Smartsourcing, we believe the best work comes from people who feel seen, heard, and valued. That's why we're all about fostering an environment where you can be your true self. We take pride in being certified as a Great Place to Work, because we know that when you love where you work, extraordinary things happen. Here's just a glimpse of what we offer:

• 5-day Christmas Leave (unwrap real time off)
• Healthcare from Day 1 for you and your family (because healthcare matters)
• Free lunch and barista-crafted coffee daily (we take our caffeine seriously)
• Subsidized gym membership and sports wellness clubs
• Smartsourcing Exclusives (deals made just for you)
• Themed BFFs, monthly knockoffs, summer parties
• Community give-back programs and personal development workshops

We're not just another outsourcing company. We're building something that actually matters here a place where good work meets good culture.