Sales Admin & Support Specialist (Customer-Focused)

CEBU WORLD LAMINATE, INC.; Mandaue; On-site; PHP 201,000 - 234,000; Full time

Job summary

Cebu World Laminate, Inc. in Banilad, Mandaue City is seeking a Sales Admin Support who will be the primary support function to the sales team, assisting with sales operations, order coordination, and client communications.

The ideal candidate has at least one year in sales or customer service, a college degree, proficiency in Microsoft Office, and strong oral and written communication.

Qualifications

• College degree
• Minimum 1 year experience in the same capacity.
• Experience in sales and customer service, preferably construction related industry.
• Experience in administrative and clerical tasks.
• Proficient in Microsoft Office.
• Average oral and written communication skills.
• Team-player, initiative, customer-oriented and sense of urgency.
• Can multi tasks, organized and strong attention to details.
• Assigned at Banilad, Mandaue City, Cebu.

Responsibilities

• Communicating and coordinating with Sales Personnel, Clients/account managers and other concerned personnel.
• Organizing follow-ups with customers and sales/relationship/account managers efficiently and pro-actively.
• Providing excellent customer service to clients and support to sales/relationship/account managers particularly through a very fast response time.
• Solving problems related to payments of policies, insurer process delays, and any forms of problems related to the administration of company standard operating policies and procedure.
• Keeping clients updated about the status of their order and/or payment.
• Coordinate with the plant personnel for the deliveries of the order and other operational matters.
• Prepare detailed and consolidated report Sales monitoring report.
• Maintain inventory of the products in coordination with the Warehouse and PPIC.
• Assist Sales Personnel related to Sales and Marketing daily activities.
• Assist walk in clients.
• Provides quotes for clients from direct requests.
• Follows through leads provided by Team Lead and closes the deal – which includes finding the decision maker, purchaser and other relevant key members in the prospect organization.

Skills

Microsoft Office

Communication skills

Team player

Multitasking

Attention to detail

Customer-oriented

Education

College degree

Job description

Cebu World Laminate, Inc. in Banilad, Mandaue City is seeking a Sales Admin Support who will be the primary support function to the sales team, assisting with sales operations, order coordination, and client communications.

The ideal candidate has at least one year in sales or customer service, a college degree, proficiency in Microsoft Office, and strong oral and written communication.