Sales Admin Assistant/Customer Care Rep.

Green Apple Technologies And Systems, Inc.; Makati; On-site; PHP 100,000 - 400,000; Full time

Job summary

A leading company is seeking a Sales Admin to assist in coordinating sales operations and customer care. The role involves checking reservations, managing marketing inventories, and serving as a main point of contact for client inquiries. Ideal candidates should possess a Bachelor's degree and have relevant experience in sales or customer service.

Qualifications

• Bachelor's degree in a relevant field required.
• 2 to 3 years' experience in Customer Service/Hospitality/Broker Coordinator/Sales.
• Proficient in Microsoft Office tools.

Responsibilities

• Check reservation forms and requirements before booking.
• Monitor sales activities and ensure proper coordination.
• Handle client inquiries and follow up on concerns.

Skills

Communication Skills

Organization Skills

Administration Skills

Multi-tasking Skills

Interpersonal Skills

Education

Bachelor's degree in marketing, Communication Arts, Sales or related field

Tools

Microsoft Office

Job description

Educational Attainment:

• Bachelor's degree in marketing, Communication Arts, Sales or related field

Work Experience:

• Must have 2 to 3 years' experience in Customer Service/Hospitality/Broker Coordinator/Sales

Knowledge and Skills:

• Proficient in Microsoft office tools

• Outstanding in oral and written communication skills

• Strong organizational skills.

• Exceptional administration or multi-tasking skills.

Qualities:

• Systematic and organized

• Has a speed/sense of urgency

• With good interpersonal skills

• Trustworthy and with integrity

Duties and Responsibility:

Sales Admin

• Checking of Reservation forms and requirements prior booking - ensure that the client is properly brief

• Inventory - marketing supplies, marketing collaterals, model house furniture/fixture.

• Responsible in ensuring that all satellite officers are properly dressed up and operational

• Assist in the conduct of all sales events/promo/sales activities

• Responsible in monitoring and checking of company sales vehicle and sales driver.

• Monitoring and endorsement of RF only/No RF Cancellation

• Monitor all tripping request per network, tripping conversion versus actual booking

• Quality control and checking of reservation agreement of both low cost to high end project

• Follow up the 30day requirements of all RESERVATION within 30 days

• Cancellation endorsement of all RF only/NO RF RSVN

• Monitoring of forfeitures of the sales group

• Facilitates and monitor supplies and utilities of sales group

• Responsible in sending the daily inventory per sales network

• Responsible in timekeeping and discipline of Site Manning Officer

Customer Care

• Receiving of Client Inquiry/Issues/Concerns via Email/soc med/call/text and walk in

• Routing of corresponding forms of clients to concern department

• Follow up and resolution of all concerns

• Updating concern department and client via official email/viber

• Encoding/Closing/Maintenance of CRM for all concerns

• Performed assigned task from time to time.

Will work under TREEHOUSE PROPERTIES AND DEVELOPMENT CORP.