A loan servicing company in Metro Manila is seeking a Loan Administrator to support borrowers in understanding their loan terms and applications. The ideal candidate should have a Bachelor's degree and at least six months of experience in customer service or a related field. Proficiency in Microsoft Office and strong interpersonal skills are required. Face-to-face interview availability is mandatory.
Qualifications
Six months experience in customer service, loan administration, collections, or sales environment.
Good in oral and written communication.
Collections or Financial account background preferred.
Must be open for a face to face interview.
Responsibilities
Helping borrowers understand their loan terms.
Processing loan applications and verifying documentation.
Reviewing loan applications for minimum approval standards.
Providing information about loan products and eligibility.
Serving as the primary contact for loan applicants.
Skills
Customer Service
Communication Skills
Microsoft Office
Records Management
Interpersonal Skills
Education
Bachelor's degree
Job description
Responsibilities
Helping borrowers understand their loan terms, such as interest rates and payment schedules
Processing loan applications, including collecting and verifying documentation
Reviewing loan applications to determine whether they meet minimum standards for approval
Helping borrowers apply for loans by providing them with information about the application process
Serve as the primary point of contact for loan applicants, providing them with information about loan products, eligibility requirements, and application processes
Qualifications
Bachelor’s degree
Six ( 6 ) months experience in customer service, loan administration, collections, or sales environment, or equivalent
Good in oral and written communication.
Proficient in Microsoft Office applications
Collections or Financial account background, preferred
Good records management skills
Excellent interpersonal skills and ability to adjust and interact with all levels of personnel