On-site - Cavite 1-3 Yrs Exp Bachelor Full-time
Job Description
Employee Discount, Parking Space
Basic Function
Responsible for providing general clerical and logistical support to the Sales Department. Serves as the immediate contact person of customers with queries about products, orders and deliveries.
Responsibilities
- Processes and manages sales orders from customers, check order information, order confirmation and order tracking.
- Coordinates with Trade and Key Accounts Specialists and Encoders to ensure accurate and timely processing of orders.
- Monitors the day to day work of the encoders (assigned to input SO to the Oracle System).
- Maintains and updates customer databases with accurate and current information.
- Prepare all relevant sales documents to customers.
- Responds to customer inquiries and immediately resolve any issues or concerns in a timely manner.
- Assist in the preparation of sales reports and analysis for the management.
- Coordinate with other departments such as shipping to ensure timely delivery of orders.
- Provides administrative support to the Trade and Key Specialists, including scheduling meetings, preparing presentations and managing correspondence.
- Make other duties that will be assigned.