Sales Account Specialist

Buscojobs; Pangasinan; Hybrid; PHP 400,000 - 600,000; Full time

Job summary

A leading recruitment platform in the Philippines is seeking a Customer Relations Manager to enhance their client base through effective customer acquisition and retention strategies. The ideal candidate will possess a degree in marketing, relevant experience in the field, and strong English proficiency. This role offers competitive pay and a hybrid work setup in a collaborative environment.

Benefits

Learning and development opportunities

Collaborative workspace

Competitive salary

Career growth

Qualifications

• Filipino citizen and resident of the Philippines.
• Relevant work experience in customer relations.
• Fluent in written and oral English.

Responsibilities

• Develop customer acquisition channels.
• Manage lead generation for sales channels.
• Monitor direct marketing activities.

Skills

Customer acquisition

Data analysis

Excellent Excel skills

Fluent in English

Education

Degree in Marketing

Tools

CRM systems

Job description

Overview

Customer Relations Manager — Cebu, Cebu Flexi Finance. Post today. Join Intuit TurboTax and lead innovation in local, personalized tax preparation. Full-service tax careers, flexible hours, and opportunities to grow.

Job Description

The objective of this role is to increase the client base through the development of customer acquisition channels and customer retention programs. The Manager closely cooperates with Sales to develop new ways of acquiring customers and manage all communications campaigns on all product portfolios. Also, responsible for the upselling and cross-selling effort to retain customers.

Your responsibilities include:

• Develop customer acquisition channels
• Manage lead generation for all sales channels
• Monitor direct marketing activities and their effectiveness
• Manage all direct marketing activities
• Collect and analyze all client data from product portfolios; based on results, trigger actions and select products for client segments
• Collaborate on product changes for cross-sell and upsell
• Manage and maintain the loyalty program
• Coordinate with external partners to ensure rewards from the loyalty program are delivered on time
• Propose changes in direct marketing communications to achieve better results
• Regularly report results of direct marketing activities
• Monitor competitor activity in the market

Qualifications

• Filipino citizen and resident of the Philippines
• Degree in Marketing
• Relevant work experience in the area
• Fluent in written and oral English
• Excellent Excel or equivalent
• Advantages: experience with CRM systems such as HubSpot, Insightly, Freshsales, Zoho CRM, Really Simple Systems, Sugar CRM, Zurmo CRM, Bitrix24, Streak, Capsule, SuiteCRM, Google Contacts

What we can offer you

• Work with one of the biggest financial companies in the Philippines
• International environment
• Learning and development opportunities
• Convenient office location
• Collaborative workspace
• Competitive salary
• Hybrid work setup
• Career growth
• Regular working hours
• Fixed rest days

Location: Cebu

Employment Type: Full-time

Field: Marketing

Education: College graduate