Roving Area Supervisor

BIGMAK BURGER, LEGANES BRANCH; Iloilo City; On-site; PHP 334,800 - 558,000; Full time

Job summary

A restaurant chain is seeking a Roving Area Supervisor to oversee and manage operations across multiple locations in Iloilo City. The role requires frequent travel, excellent problem-solving, and strong leadership skills to ensure high service standards and compliance. Responsibilities include supervising staff, quality control, budget oversight, and maintaining operational records. Ideal candidates should be adaptable and able to work collaboratively across various teams.

Responsibilities

• Oversee day-to-day operations across various sites, ensuring adherence to policies.
• Supervise and guide on-site staff, providing training and support.
• Monitor compliance with regulatory standards and protocols.
• Address and resolve any operational or staffing challenges.
• Ensure the quality of services/products meets expectations.
• Maintain accurate records of operations and performance metrics.
• Work closely with other supervisors to align goals.
• Occasionally liaise with customers to ensure service quality.
• Manage budgets to ensure cost-effective operations.

Skills

Frequent Travel

Problem Solving Skills

Strong Leadership Skills

Job description

Job Description

The Roving Area Supervisor (Super5) is responsible for overseeing and managing operations, staff, and performance across multiple locations within a designated area. This role requires frequent travel and adaptability to handle the needs of different sites, ensuring consistency, efficiency, and high standards of service or performance.

Key Responsibilities

• Supervise Operations: Oversee day-to-day operations across various sites, ensuring adherence to company policies, procedures, and safety standards.
• Team Management: Supervise and guide on-site staff, providing training, support, and resolving any performance issues.
• Ensure Compliance: Monitor compliance with regulatory standards, company guidelines, and health and safety protocols.
• Problem Solving: Address and resolve any operational or staffing challenges that arise within the designated area.
• Quality Control: Ensure the quality of services/products meets company expectations and customer satisfaction.
• Reporting and Documentation: Maintain accurate records of operations, incidents, performance metrics, and employee issues. Report to senior management regularly.
• Collaboration: Work closely with other supervisors, managers, and teams across different locations to align goals and strategies.
• Customer Interaction: Occasionally liaise with customers or clients to ensure service quality and address any concerns.
• Budget Oversight: Manage budgets related to your area of responsibility, ensuring cost-effective operations.

Qualifications

• Frequent Travel
• Problem Solving Skills
• Strong Leadership Skills