RevOps Specialist – AI & Proposals

SmartRecruiters, Inc.; Boston; On-site; PHP 5,448,000 - 6,888,000; Full time

Job summary

Flywire, a global payments enablement and software company, seeks a RevOps Specialist - AI & Proposals to own the end-to-end proposal process across our global verticals. You’ll coordinate with cross-functional teams, craft responses, and ensure brand-aligned, high-quality submissions.

You’ll champion AI/Automation across the RFP lifecycle, optimize the Claude toolkit, scale content, and expand the RFP content library to speed responses.

Qualifications

• 1–3 years of experience in project coordination/management, business operations, proposal writing, or other client-facing roles.
• Passion for leveraging AI/automation to transform work; familiarity with Claude or similar tools.
• Figure it out mentality; able to challenge assumptions and build processes from the ground up.
• Focused project management with ability to juggle multiple deadlines and cross-functional stakeholders.
• Analytical skills with ability to derive insights from RFP trends and learn on the job.

Responsibilities

• Own the end-to-end proposal process from RFP receipt to final submission, coordinating with cross-functional stakeholders and ensuring brand-aligned responses.
• Manage the RFP tracker, timelines, and workflows to ensure on-time delivery and clear visibility across proposals.
• Develop high-quality proposal content by understanding client requirements and linking Flywire's capabilities to client needs.
• Champion AI/Automation improvements across the RFP lifecycle; optimize Claude-based tools to scale content and reduce manual effort.
• Build and enhance the RFP content library and identify patterns to improve response strategy and efficiency.

Skills

AI/Automation

Proposal coordination

Project management

Content development

Analytical thinking

Tools

Claude

Job description

Are you ready to trade your job for a journey? Become a FlyMate!

Passion, excitement & global collaboration are all core to what it means to be a FlyMate. At Flywire, we're on a mission to deliver the world's most important and complex payments. We use our Flywire Advantage - the combination of our next-gen payments platform, proprietary payment network and vertical specific software, to help our clients get paid, and help their customers pay with ease - no matter where they are in the world.

What more do we need to truly be unstoppable? Perhaps, that is you!

Who we are:
Flywire is a global payments enablement and software company, founded more than a decade ago to solve high-stakes, high-value payments in higher education. We've since scaled into new regions and industry verticals and expanded our product offerings to deliver meaningful value to our clients across the world.

Today we support more than 5,300 clients across the global education, healthcare, travel & B2B industries, with diverse payment methods across 240 countries & territories and more than 140 currencies.

With over 1,400 global FlyMates, representing more than 40 nationalities, and in 15 offices world-wide, we're looking for FlyMates to join the next stage of our journey as we continue to grow.

Job Description

The Opportunity:
As the RevOps Specialist - AI & Proposals at Flywire, you'll own a core part of our go-to-market engine by leading the end-to-end delivery of high-impact, competitive proposals for clients across our global verticals. You'll also drive the modernization and scaling of our RFP motion using AI, automation, and process innovation. This is your chance to work with cutting edge tools from day 1, shape how Flywire operates, and see your ideas drive immediate impact in a fast-paced collaborative environment where your contributions matter.

You'll gain deep product knowledge, client insights, and business acumen that accelerates your career trajectory. We're looking for someone who's excited to transform how we work, with a growth mindset and curiosity about AI and automation. If you thrive in fast-paced environments, want to build something from the ground up, and see this role as the start of something bigger, come join Flywire!

What You'll Do:

• Own the end-to-end proposal process from RFP receipt through final submission, including coordination with cross-functional stakeholders, authoring responses, and ensuring consistency, quality, and brand alignment
• Manage the RFP tracker, timelines, and workflows to maintain clear visibility, proactive communication, and on-time delivery across all active proposals and internal SLAs
• Develop high-quality proposal content by understanding client requirements, crafting compelling win responses, and connecting Flywire's product capabilities and value propositions to what clients are looking for
• Champion AI/Automation improvements across the RFP lifecycle; optimize our toolkit (Claude), identify opportunities to scale content and drafting workflows, and continually find ways to reduce manual effort and turnaround times
• Build and enhance the RFP content library and identify emerging trends and patterns; use these insights to improve our response strategy, strengthen operational efficiency, and share learnings with the broader team
  

Qualifications

Here's what we're looking for:

• 1-3 years of experience in project coordination/management, business operations, proposal writing, or other client-facing roles
• Passion and genuine curiosity for leveraging AI/automation to transform how we work; comfort experimenting with tools like Claude to drive workflow optimization and efficiency
• A "figure it out" mentality with the ability to challenge assumptions and find better ways of working; interest in building something from the ground up
• Focused project manager with ability to successfully manage multiple deadlines and cross-functional stakeholders; willingness to quickly learn e-procurement platforms
• Analytical skills and the ability to learn from RFP trends; you'll develop strategic thinking on the job with mentorship and real-world exposure
• Exceptional content development and editing abilities with strong attention to detail and the skill to translate complex information into clear, compelling responses
  

Additional Information

We are excited to get to know you! Throughout our process you can expect to meet different FlyMates including the Hiring Manager and other Flymates. Your Talent Acquisition Partner will walk you through the steps and be your "go-to" person for questions.

Flywire is an equal opportunity employer and follows a policy of administering all employment decisions and personnel actions without regard to race, color, religion, sex, pregnancy, gender identity, national origin, age, ancestry, physical or mental disability, sexual orientation, genetic disposition or carrier status, veteran status, or any other category protected under applicable national, federal, state or local law.

The US base salary range for this full-time position is $87,000-$110,000 and benefits. Our salary ranges are determined by role, position-level, and location. The range displayed on this job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations. Within the range, individual pay is determined by work location and several other factors, including job-related skills, experience, relevant education and training.

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