Revenue-Driven Customer Advocate

Apollo Group; Philippines; On-site; PHP 420,000 - 660,000; Full time

Job summary

Apollo.io is seeking a high-performing Customer Advocate Representative who thrives in a fast-paced environment and enjoys turning conversations into closed business. You will engage with customers through real-time chat and calls, understand pain points, and guide them toward value.

You will own the sales conversation from inquiry to conversion, upsell relevant features, and collaborate with Product and Sales to reduce friction. Ideal candidates have 1–2 years in customer-facing roles.

Qualifications

• 1-2 years in a customer-facing role (support, sales, retail, or similar).
• Strong written communication skills for live chat or email.
• Ability to multitask and manage conversations in a fast-paced environment.

Responsibilities

• Drive revenue through live chat and calls by identifying signals, delivering product insights, and converting interest into sales.
• Ensure client satisfaction and success at all times.
• Own the sales conversation from inbound inquiry to conversion, demonstrating the value of Apollo.

Skills

Customer-facing

Live chat

Communication

Job description

Apollo.io is seeking a high-performing Customer Advocate Representative who thrives in a fast-paced environment and enjoys turning conversations into closed business. You will engage with customers through real-time chat and calls, understand pain points, and guide them toward value.

You will own the sales conversation from inquiry to conversion, upsell relevant features, and collaborate with Product and Sales to reduce friction. Ideal candidates have 1–2 years in customer-facing roles.