Revenue Cycle Pro: Patient Billing & Collections

CF Outsourcing Solutions; Quezon City; On-site; PHP 335,000 - 502,000; Full time

Job summary

CF Outsourcing Solutions is seeking a Revenue Cycle Specialist to deliver comprehensive patient financial services and support revenue recovery. The role focuses on billing inquiries, payments, insurance follow-up, collections support, refunds, and admin tasks to boost efficiency.

Onsite work is required at Eastwood, Quezon City. The ideal candidate has at least 1 year of RCM experience and strong knowledge of medical billing, COB, EHR, and MS Office, with excellent English communication.

Qualifications

• Minimum 1 year of experience in revenue cycle management, medical billing, or healthcare collections.
• Strong knowledge of medical billing, insurance claims, EOBs, denials and patient balances.
• Experience handling patient billing inquiries and payment arrangements.
• Familiarity with COB and insurance verification processes.
• Proficient in EHR, practice management systems, and MS Office.
• Excellent verbal and written English communication.

Responsibilities

• Handle patient billing inquiries via phone and approved channels.
• Explain statements, insurance payments, denials, and patient balances.
• Set up payment plans and process payments.
• Obtain updated insurance information and resolve COB issues.
• Notify patients of denials and outstanding balances.
• Conduct outreach regarding account resolution.
• Monitor payment plans and follow up on missed payments.
• Review collection accounts and perform final collection attempts.
• Coordinate account placements with collection agencies.
• Process approved refunds and resolve refund discrepancies.
• Complete revenue cycle administrative tasks.

Skills

Patient billing

Insurance follow-up

COB knowledge

EHR familiarity

Excel & Office

Communication skills

Tools

EHR systems

Practice management systems

Job description

CF Outsourcing Solutions is seeking a Revenue Cycle Specialist to deliver comprehensive patient financial services and support revenue recovery. The role focuses on billing inquiries, payments, insurance follow-up, collections support, refunds, and admin tasks to boost efficiency.

Onsite work is required at Eastwood, Quezon City. The ideal candidate has at least 1 year of RCM experience and strong knowledge of medical billing, COB, EHR, and MS Office, with excellent English communication.