Retail Team Lead - Customer Experience & Store Operations

HLA Garment International Business Philippines, Inc.; Cagayan de Oro; On-site; PHP 279,000 - 424,000; Full time

Benefits offered by this job

Health insurance

Opportunities for promotion

Paid training

Promotion to permanent employee

Job summary

HLA Garment International Business Philippines, Inc. is seeking an Assistant Store Manager to oversee daily store operations, deliver exceptional customer service, and drive sales growth.

This role requires leading a team, maintaining store standards, and coordinating with the store manager on promotions and reporting. The ideal candidate has 1–2 years of relevant retail experience, strong communication skills, and the ability to thrive in a fast-paced environment while interacting with diverse

Qualifications

• SHS or Graduate of a 4-year course.
• Preferably 1–2 years of experience as assistant store manager in a retail/clothing store.
• Strong customer service and communication skills.
• Team player and can handle work in a fast-paced environment.
• Enjoys interacting with different types of people.
• Flexible in work schedule and location.

Responsibilities

• Provide customer service and understand customer needs.
• Recommend suitable apparel based on customer needs.
• Promote sales through positive customer service efforts.
• Keep the store organized and clean.
• Work under varying schedules.
• Assist store manager during store meetings.
• Manage daily store operations.
• Prepare operation reports with store manager.
• Lead the team in achieving target sales.

Skills

Customer service

Communication

Team player

Fast-paced environment

Flexible scheduling

Education

SHS or 4-year degree

Job description

HLA Garment International Business Philippines, Inc. is seeking an Assistant Store Manager to oversee daily store operations, deliver exceptional customer service, and drive sales growth.

This role requires leading a team, maintaining store standards, and coordinating with the store manager on promotions and reporting. The ideal candidate has 1–2 years of relevant retail experience, strong communication skills, and the ability to thrive in a fast-paced environment while interacting with diverse