Retail Supervisor: Lead Store Ops & Sales Growth

Select Goods; Cebu City; On-site; PHP 300,000 - 420,000; Full time

Job summary

Select Goods in Cebu City is hiring a Retail Supervisor to oversee daily store operations, supervise staff, and drive sales while upholding service and product quality. This full-time role reports to the Store Manager and requires leadership, strong communication, and a customer-focused mindset.

You will manage stock, merchandising, and KPI monitoring, handle customer inquiries, and contribute to a positive, efficient store environment with ongoing training and development opportunities.

Qualifications

• Proven retail supervision/management experience in a store environment.
• Strong leadership and people-management skills.
• Excellent communication and interpersonal abilities.
• Track record of achieving/exceeding sales targets.
• Strong organizational skills in a fast-paced setting.
• Commitment to high standards of customer service.

Responsibilities

• Supervise store staff during shifts and ensure professional conduct.
• Maintain high customer service standards and review interactions.
• Manage stock levels, displays and merchandising per company standards.
• Monitor KPIs and sales targets; support achievement.
• Address customer queries and resolve issues promptly.
• Train and coach staff on product knowledge and sales techniques.
• Oversee opening/closing, cash handling, security and reporting.
• Assist recruitment, onboarding and staff development.
• Prepare accurate records and management reports.
• Uphold health and safety standards across the store.

Skills

Retail leadership

People management

Communication

Sales focus

Organization

Customer service

Shift management

Tools

POS systems

Job description

Select Goods in Cebu City is hiring a Retail Supervisor to oversee daily store operations, supervise staff, and drive sales while upholding service and product quality. This full-time role reports to the Store Manager and requires leadership, strong communication, and a customer-focused mindset.

You will manage stock, merchandising, and KPI monitoring, handle customer inquiries, and contribute to a positive, efficient store environment with ongoing training and development opportunities.