Retail Store Manager - OH!SOME Retail Brand

WIND SUPPLY CHAIN ONE PHILIPPINES INC.; Quezon City; On-site; PHP 400,000 - 600,000; Full time

Job summary

A retail company in the Philippines is seeking a Store Manager to lead and motivate a team, manage inventory, and drive sales performance. Ideal candidates will have a Bachelor’s degree and experience in retail management. Exceptional customer service and strong leadership skills are essential. The role involves creating a positive work environment and implementing effective marketing strategies to attract customers.

Qualifications

• Proven experience in a retail managerial position.
• Knowledge of retail operations and customer service.
• Fluent in English; Mandarin proficiency is a plus.

Responsibilities

• Supervise a team and evaluate performance.
• Monitor sales performance and implement strategies.
• Maintain inventory levels and manage stock effectively.
• Ensure store is visually appealing and well-merchandised.
• Provide exceptional customer service.

Skills

Strong leadership skills

Excellent communication skills

Sales target achievement

Customer service skills

Inventory management

Sales and marketing knowledge

POS system familiarity

Analytical skills

Education

Diploma or Bachelor degree in any field

Tools

Microsoft Office Suite

Job description

OH! SOME is a shopping lifestyle retail store brand from Singapore, offering a wide range of trendy, stylish, and affordable products including daily essentials, gifts, stationery, gadgets, and lifestyle items. We focus on delivering products that bring a sense of joy and surprise to our customers every time they visit our stores, with more than 130 branches across Asia – and now, we are ready to bring this experience to Philippines.

Placement :

1. Filinvest Cubao ( Quezon City)

Job Responsibilities:

• Supervise and lead a team of employees, including hiring, training, scheduling, and evaluating performance.
• Create and maintain a positive work environment, fostering teamwork, motivation, and employee development.
• Monitor and analyse sales performance, implementing strategies to achieve sales goals and increase profitability.
• Maintain inventory levels, including ordering and replenishing merchandise, conducting regular inventory counts, and managing stock levels effectively.
• Ensure the store is visually appealing and properly merchandised to attract customers and drive sales.
• Provide exceptional customer service by resolving customer complaints or issues promptly and effectively.
• Monitor and enforce store policies, including cash handling procedures, loss prevention measures, and safety protocols.
• Develop and implement marketing strategies to attract new customers and retain existing ones.
• Stay updated on industry trends, competitor activities, and market conditions to identify opportunities for growth and improvement.
• Generate reports on sales, inventory, and other key performance indicators to assess store performance and make informed decisions.
• Manage product inventory including monitoring shelf life, ensuring proper rotation of short-life and long-life products, and minimising expired or waste stock.

Key Strengths We’re Looking For :

• Strong leadership skills with the ability to motivate and inspire a team.
• Excellent communication and interpersonal skills to interact effectively with employees, customers, and suppliers.
• Proven track record of achieving sales targets and driving revenue growth.
• Exceptional customer service skills, with the ability to handle difficult situations professionally and efficiently.
• Proficient in inventory management and merchandising techniques.
• Knowledge of sales and marketing strategies to drive foot traffic and increase sales.
• Familiarity with point-of-sale (POS) systems and other retail software.
• Analytical skills to interpret sales data and make data-driven decisions.

Preferred qualifications:

• Diploma or Bachelor degree in any fields.
• Experience working in a retail environment, preferably in a managerial position.
• Strong knowledge of retail operations, including sales, inventory management, merchandising, and customer service.
• Proficient in using Microsoft Office Suite (Word, Excel, PowerPoint).
• Willing to work across cities and adapt to working within flexible hours, including evenings, weekends, and holidays.
• Fluent in English, plus point if proficient in Mandarin.

Note: Salary Package will be evaluated based on experience and Interview basis.

We are an equal opportunities employer and welcome applications from all qualified candidates.