Retail Store Manager — Boost Sales & Customer Experience

FC Home Center; Cavite City; On-site; PHP 200,000 - 260,000; Full time

Job summary

A retail company in Cavite City is seeking a Sales Manager to drive sales and maintain exceptional customer service levels. The role involves managing store operations, leading a team, overseeing inventory, and ensuring financial tasks are completed efficiently. Successful candidates will have expertise in retail management and a commitment to operational excellence. This position requires strong leadership skills and the ability to meet sales targets effectively.

Responsibilities

• Direct reporting to the Regional Head for issues and concerns.
• Drive sales by maximizing customer service levels and maintaining store image.
• Maintain expertise in category appliances and furniture lineups.
• Manage and secure company assets to operate the store efficiently.
• Ensure proper inventory levels to maintain merchandise availability.
• Maintain working relationships with buying departments and vendors.
• Lead and develop a team of employees to achieve objectives.
• Maintain operations by enforcing policies and procedures.
• Resolve customer complaints and queries positively and professionally.
• Assist with register bookkeeping and inventory counts.
• Oversee and manage daily operations of the retail store.
• Manage inventory levels and conduct regular stock checks.
• Supervise store displays and layout to drive sales.
• Ensure exceptional customer service standards are maintained.
• Set and monitor sales targets, analyze data, and strategize.
• Control store expenses and manage the budget effectively.

Job description

A retail company in Cavite City is seeking a Sales Manager to drive sales and maintain exceptional customer service levels. The role involves managing store operations, leading a team, overseeing inventory, and ensuring financial tasks are completed efficiently. Successful candidates will have expertise in retail management and a commitment to operational excellence. This position requires strong leadership skills and the ability to meet sales targets effectively.