Retail Senior Sales Associate

PUMA Group; Cebu City; On-site; PHP 400,000 - 600,000; Full time

Job summary

A global sports brand in Cebu City is seeking a dedicated sales associate to drive store performance and enhance customer experience. The ideal candidate should possess 2 to 3 years of experience in retail, focusing on customer service and sales. Responsibilities include ensuring high standards of service, participating in training, and maintaining store presentation. This role may require non-traditional hours, including weekends and holidays.

Qualifications

• 2 to 3 years of experience in retail, preferably apparel or footwear.
• Ability to develop and retain top talent.
• Effective communication skills.

Responsibilities

• Ensure sales and KPIs are met or exceeded.
• Maintain customer experience standards in store.
• Participate in training programs.

Skills

Customer service orientation

Sales exceeding payroll goals

Strong interpersonal skills

Effective communication

Motivational skills

Job description

SPEED & SPIRIT is what we look for in our candidates, defined by some simple values that inspire us to BE DRIVEN in our performance, BE VIBRANT in our sporting legacy, BE TOGETHER in our team spirit, and BE YOU to let our individual talent and experience shine. Applying for a job at PUMA is easy and all genders are welcome. Simply click APPLY ONLINE and follow the steps to upload your application.

YOUR MISSION

• Accountable for ensuring individual performance consistently achieves or exceeds sales, KPIs and profitability goals through the effective servicing of customers
• Guarantee consistently high standards of customer experience within the Store in accordance with PUMA’s Cornerstones and service standards
• Responsible for attending, participating in and demonstrating proficiency in all training programs, both Domestic and Global, and achieving required results within Store
• Analyze customer profiles, identify buying trends, and competitive information to impact and drive business
• Attend and participate in Loss Prevention education, training and awareness programs
• Responsible for Loss Prevention compliance within store
• Prepare store and participate in Physical Inventory counts as directed by Store Manager
• Communicate merchandise opportunities to Store Manager
• Participate in all Marketing opportunities and events as required by Store Manager
• Participate in new store openings and/or store closings; travel may be required
• Attend all offsite training and position related meetings as required by Store Manager; travel may be required
• Responsible for execution and processing of both incoming and outgoing merchandise
• Accountable for ensuring execution and maintenance of all Visual Directives as well as guaranteeing the visual presentation of the Store always meets or exceeds PUMA standards
• Maintain physical condition of Store according to relevant guidelines and communicate maintenance needs to Store Manager in a timely manner
• Required to comply with all operational core competencies and key accountabilities
• Abide by all requirements necessary to maintain a safe and compliant working environment; required to report all instances when this is not achieved
• Required to work non-traditional hours; weekends, evenings, holidays; overtime may be required in this position

YOUR TALENT

• 2 to 3 of experience in a focused, customer service oriented retail environment (apparel/footwear) with a results-driven track record
• Proven ability to exceed sales while meeting payroll goals, demonstrated ability to identify, hire, train, develop and retain top talent Associates as well as teams, ability to reason through complex issues, demonstrates effective communication, ability to present information to large groups
• Strong interpersonal, communication and motivational skills

PUMA supports over 19,000 employees across 120+ countries. The PUMA Group owns the brand PUMA, Cobra Golf and stichd, and is headquartered in Herzogenaurach, Germany.

PUMA provides equal opportunities for all job applicants, regardless of race, color, religion, national origin, sex, gender identity or expression, sexual orientation, age, or disability. Equality for all is one of the core principles at PUMA and we do not tolerate any form of harassment or discrimination.