Retail Senior Sales Associate

PUMA; Cebu City; On-site; PHP 400,000 - 600,000; Full time

Job summary

A leading sports apparel brand is seeking a dedicated retail associate in Cebu City. This role focuses on achieving sales and providing an exceptional customer experience in the store. Ideal candidates have 2 to 3 years of experience in a customer service-oriented retail environment. Strong communication and motivational skills are essential. Opportunities for training and development are provided; non-traditional working hours may be required.

Qualifications

• 2 to 3 years of experience in retail with a focus on customer service in apparel or footwear.
• Demonstrated ability to exceed sales and meet payroll goals.
• Strong interpersonal and motivational skills.

Responsibilities

• Ensure exceptional customer experience and service in the store.
• Achieve sales and profitability goals consistently.
• Participate in training programs and ensure compliance with standards.

Skills

Customer service excellence

Sales achievement

Team collaboration

Effective communication

Job description

Overview

• Accountable for ensuring individual performance consistently achieves or exceeds sales, KPIs and profitability goals through the effective servicing of customers
• Guarantee consistently high standards of customer experience within the Store in accordance with PUMA’s Cornerstones and service standards
• Responsible for attending, participating in and demonstrating proficiency in all training programs, both Domestic and Global, and achieving required results within Store
• Analyze customer profiles, identify buying trends, and competitive information to impact and drive business
• Attend and participate in Loss Prevention education, training and awareness programs
• Responsible for Loss Prevention compliance within store
• Prepare store and participate in Physical Inventory counts as directed by Store Manager
• Communicate merchandise opportunities to Store Manager
• Participate in all Marketing opportunities and events as required by Store Manager
• Participate in new store openings and/or store closings; travel may be required
• Attend all offsite training and position related meetings as required by Store Manager; travel may be required
• Responsible for execution and processing of both incoming and outgoing merchandise
• Accountable for ensuring execution and maintenance of all Visual Directives as well as guaranteeing the visual presentation of the Store always meets or exceeds PUMA standards
• Maintain physical condition of Store according to relevant guidelines and communicate maintenance needs to Store Manager in a timely manner
• Required to comply with all operational core competencies and key accountabilities
• Abide by all requirements necessary to maintain a safe and compliant working environment; required to report all instances when this is not achieved
• Required to work non-traditional hours; weekends, evenings, holidays; overtime may be required in this position

Your Talent

• 2 to 3 of experience in a focused, customer service oriented retail environment (apparel/footwear) with a results-driven track record
• Proven ability to exceed sales while meeting payroll goals, demonstrated ability to identify, hire, train, develop and retain top talent Associates as well as teams, ability to reason through complex issues, demonstrates effective communication, ability to present information to large groups
• Strong interpersonal, communication and motivational skills

SPEED & SPIRIT is what we look for in our candidates, defined by some simple values that inspire us to BE DRIVEN in our performance, BE VIBRANT in our sporting legacy, BE TOGETHER in our team spirit, and BE YOU to let our individual talent and experience shine. Applying for a job at PUMA is easy. Simply click APPLY ONLINE and follow the steps to upload your application.