Retail Sales Associate

Nityo Infotech Inc.; Batan; On-site; PHP 180,000 - 240,000; Full time

Job summary

Nityo Infotech Inc. in the Philippines is seeking a Retail Sales Associate who will deliver exceptional customer experiences, drive sales, and promote natural and organic products in-store.

You will handle merchandising, cashiering, inventory, and basic store operations, with opportunities for career growth as you learn products and SOPs.

Fresh graduates and students are welcome to apply; this on-site role emphasizes strong communication, teamwork, and reliable, customer-focused service.

Qualifications

• Brand representation through appearance and demeanor.
• Detail-oriented with the ability to manage multiple tasks.
• Excellent communication and interpersonal skills.
• Interest in health, wellness and natural products or willingness to learn.

Responsibilities

• Provide outstanding customer service and initiate interactions professionally.
• Understand customers' needs to deliver relevant product information.
• Achieve monthly sales targets through upselling and cross-selling.
• Implement sales strategies and assist in merchandising and promotions.
• Handle cashiering and POS transactions efficiently.
• Learn product knowledge through trainings and materials.
• Maintain shelves, pricing, and stock levels with proper tagging.
• Monitor inventory and expiry dates; remove nearly expiring items.
• Receive and check deliveries; ensure documentation matches.
• Adhere to SOPs and health and safety protocols in-store.
• Report irregularities to Store Executive or security.
• Participate in store improvement and engagement initiatives.

Skills

Brand ambassador

Detail oriented

Communication skills

Customer service

Time management

Education

Bachelor's degree in any field

Tools

POS systems

Job description

On-site - San Juan Fresh Graduate/Student Bachelor Full-time

Role Summary

The Retail Sales Associate is responsible for delivering exceptional customer experiences, driving sales, and fostering customer loyalty by understanding customer needs and promoting natural and organic products. This role encompasses a variety of retail operations, including sales, merchandising, inventory control, and cashiering, providing exposure to all facets of store management for potential career advancement.

Key Responsibilities

• Provide outstanding customer service, initiating interactions with professionalism and ensuring a positive shopping experience.
• Understand customers' health conditions, lifestyles, and requirements to provide relevant product information and benefits, focusing on natural and organic solutions.
• Achieve monthly sales targets through various efforts, including upselling, cross-selling, and actively promoting products and membership program.
• Implement sales strategies and marketing efforts effectively; recommend improvements to the Store Executive.
• Manage sales transactions efficiently, strictly adhering to cashiering and Point-of-Sale (POS) standards.
• Continuously learn about products by reading available materials, attending training sessions, completing examinations, and engaging in knowledge-sharing with colleagues. Provide product expertise in at least one category.
• Ensure shelves are well-stocked and merchandising standards are maintained; perform product facing and update shelf-tags.
• Monitor inventory for shrinkage and expiry dates; pull out nearly expiring products from shelves.
• Accurately receive and check product deliveries, ensuring documentation reconciles with actual products.
• Observe all work standards, Standard Operating Procedures (SOPs), and health and safety protocols, maintaining the premium appearance of the store.
• Be aware of shoplifters and immediately report any irregularities to the Store Executive or security personnel.
• Perform other operational and administrative tasks as assigned by the Store Executive.
• Participate actively in all store improvement and engagement programs and initiatives.

Must-Have Qualifications

• Demonstrates a genuine belief in and models the brand in appearance, demeanor, and lifestyle.
• Detail-oriented, focused, and highly organized with the ability to manage multiple tasks effectively.
• Possesses excellent communication and interpersonal skills, capable of engaging customers respectfully and tactfully.
• Patient, persistent, and capable of influencing customer purchasing decisions positively.
• Good time management skills and ability to work efficiently under pressure and adapt to changing demands.
• Proficient in handling sales processes, cashiering, and POS systems.
• Basic knowledge of health, wellness, and natural/organic products, or a strong willingness to learn.