Retail Ops Leader: Assistant Store Supervisor

Private Advertiser

Taguig

Hybrid

PHP 279,000 - 446,000

Full time

14 days+

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Job summary

RVD FOOD GROUO in Bonifacio Global City, Taguig City, Metro Manila is seeking an Assistant Store Supervisor to support daily operations and lead a retail team. This full-time role offers growth in a fast-paced consumer products environment, with duties spanning store management, staff coaching, and customer service excellence.

The ideal candidate brings proven retail supervision experience, strong leadership, and excellent communication skills.

Qualifications

Proven experience in retail management or a supervisory role within the retail or consumer products sector.
Strong leadership abilities with the capacity to motivate and manage a team effectively.
Excellent communication and interpersonal skills.
Outstanding customer service orientation and problem-solving capabilities.
Proficiency in point-of-sale (POS) systems and retail management software.
Food industry experience/ Korean Restaurant/ Kitchen experience.
Ability to work flexibly, including weekends and holidays as required by retail operations.
Strong organisational skills and attention to detail.
A proactive approach to identifying and implementing operational improvements.
High school diploma or equivalent; tertiary qualification in retail management or business administration is preferred.
Physical capability to perform store duties including standing for extended periods and lifting merchandise.

Responsibilities

Assist the Store Supervisor in managing store operations and ensuring compliance with company policies and procedures.
Oversee daily store activities including opening and closing procedures, cash handling, and stock management.
Lead, motivate and support store staff to deliver exceptional customer service standards.
Monitor inventory levels, conduct stock counts, and coordinate with the back office for replenishment.
Ensure the store environment is clean, well-maintained and merchandise is properly displayed.
Handle customer complaints and resolve issues professionally and promptly.
Assist in training new staff members and provide ongoing guidance to the team.
Support promotional activities and ensure effective implementation of marketing initiatives.
Report on store performance metrics and provide feedback to management.
Perform any additional duties as assigned by the Store Supervisor or management.