Retail Operations Leader - Convenience Store Manager

BF Industries, Inc.; Davao City; Presencial; PHP 420.000 - 660.000; Jornada completa

Descripción de la vacante

BF Industries, Inc. is seeking a Select Convenience Officer in Charge (OIC) to lead operations at our Shell Bangkal store in Davao City.

This full-time role focuses on delivering exceptional customer service, maintaining operational excellence, and guiding a team to meet high standards of service and product availability. As OIC, you will manage daily store operations, supervise staff, ensure cleanliness and merchandising, monitor sales trends, and coordinate with management to implement

Formación

• Four-year Accounting or Business degree required.
• Experience in retail management or supervisory role in convenience or similar retail.
• Proven track record of leading teams and delivering strong customer service.

Responsabilidades

• Oversee daily store operations, including opening/closing, cash handling, and reconciliation.
• Manage inventory levels, conduct stock takes, and coordinate with suppliers to ensure product availability.
• Lead, train, and supervise retail staff to deliver outstanding customer service and maintain store standards.
• Maintain store cleanliness, organization, and visual merchandising displays.
• Monitor sales performance, analyze trends, and implement strategies to drive revenue growth.
• Ensure compliance with company policies, health and safety regulations, and food handling standards.
• Handle customer inquiries and resolve complaints professionally and promptly.
• Conduct staff scheduling and payroll-related administrative tasks.
• Report on store performance metrics and communicate findings to management.
• Implement promotional activities and ensure effective point-of-sale marketing materials are displayed.

Conocimientos

Retail management

Team leadership

Customer service

Inventory management

Cash handling

POS systems

Sales analysis

Communication

Educación

Accounting or Business degree

Herramientas

POS systems

Retail management software

Descripción del empleo

BF Industries, Inc. is seeking a Select Convenience Officer in Charge (OIC) to lead operations at our Shell Bangkal store in Davao City.

This full-time role focuses on delivering exceptional customer service, maintaining operational excellence, and guiding a team to meet high standards of service and product availability. As OIC, you will manage daily store operations, supervise staff, ensure cleanliness and merchandising, monitor sales trends, and coordinate with management to implement