Turn this role into an interview — a resume and cover letter built around what this employer wants.
Get past ATS filters
Job summary
A retail store in Iloilo City is seeking a customer service representative. The role involves greeting customers, assisting with product selection, and handling transactions. Ideal candidates should have a high school diploma, strong communication skills, and a customer-focused mindset. Previous retail experience is a plus, but not required. This full-time position is on-site and offers a dynamic working environment.
Qualifications
Education: High school diploma or equivalent required.
Prior experience in retail, sales, or customer service is advantageous but not required.
Familiarity with point-of-sale (POS) systems is a plus.
Responsibilities
Greet customers warmly and provide exceptional service.
Assist customers in finding products and offer recommendations.
Handle customer inquiries, complaints, and returns professionally.
Operate the cash register and handle transactions accurately.
Achieve sales targets by upselling and cross-selling products.
Skills
Strong communication and interpersonal skills
Basic math skills
Ability to work well in a team
Good organizational and multitasking abilities
Problem-solving skills
Education
High school diploma or equivalent
Job description
A retail store in Iloilo City is seeking a customer service representative. The role involves greeting customers, assisting with product selection, and handling transactions. Ideal candidates should have a high school diploma, strong communication skills, and a customer-focused mindset. Previous retail experience is a plus, but not required. This full-time position is on-site and offers a dynamic working environment.