Retail Customer Care Associate

Cognizant Technology Solutions Philippines Inc.; Cebu City; On-site; PHP 201,000 - 312,000; Full time

Job summary

Cognizant Technology Solutions Philippines Inc. is hiring for an entry-level BPO role onsite in Dumaguete. The position welcomes high school, senior high school graduates, or college undergraduates and fresh graduates.

Candidates should have excellent written and verbal communication skills, at least 6 months of BPO experience, and the willingness to work onsite. You will join a global team delivering quality service across diverse accounts.

Qualifications

• Open to High School / Senior High School Graduates or College Undergraduates.
• Fresh graduates welcome.
• At least 6 months of BPO experience.
• Excellent written and verbal communication skills.
• Must be willing to work onsite in Dumaguete.

Skills

Written and verbal communication

Education

High School / Senior High School or College Undergraduate

Job description

Job description

Cognizant is a global organization serving clients across multiple industries with a deep set of offerings provided by our practice areas and supported by corporate and enabling functions. Employing roughly 270,000 talented associates worldwide, Cognizant is dedicated to anticipating and solving clients’ toughest problems and enabling them to thrive in the digital era. Join us and Be Cognizant!

Why Join Us?

At Cognizant, we don’t just offer jobs—we build careers that thrive in the digital era.

• Growth That Matters – Clear career paths, continuous learning, and opportunities to move into leadership or specialized roles. You’re not just filling a seat—you’re building a future.

• Support That Empowers – A collaborative culture where your voice is heard, your ideas matter, and your well-being is prioritized through strong benefits and work-life balance.

• Impact That Inspires – Work on global accounts that shape industries, influence millions of users, and give you a sense of purpose beyond the paycheck.

Who Thrives Here:

• Open to candidates who are Highschool / Senior Highschool Graduates or College Undergraduates

• Open to Fresh graduates as well

• At least 6 months of BPO experience

• Excellent written and verbal communication skills

• Must be willing to work onsite in Dumaguete
  

Qualified hires may get a chance to win an iPhone 18 Pro Max through our FIRST WIN Promo.

Terms and conditions apply.*

Your future starts here—grow, thrive, and make an impact with Cognizant.