Retail Customer Care Associate

Cognizant; Cebu City; On-site; PHP 167,000 - 234,000; Full time

Job summary

Cognizant Cebu invites entry-level candidates to join our Cebu City operations—onsite in Cebu. We offer a client-focused service culture where your communication skills can shine and grow in a global IT-enabled services company.

We welcome high school or senior high graduates, college undergraduates, and fresh graduates with at least 6 months BPO experience. Bring your written and verbal communication strengths, and be ready to start with a supportive team.

Qualifications

• Open to High School or Senior High School graduates or undergraduates.
• Fresh graduates welcome.
• At least 6 months of BPO experience.
• Excellent written and verbal communication skills.

Skills

Written communication

Verbal communication

Education

High school diploma

Job description

Cognizant is a global organization serving clients across multiple industries with a deep set of offerings provided by our practice areas and supported by corporate and enabling functions. Employing roughly 270,000 talented associates worldwide, Cognizant is dedicated to anticipating and solving clients’ toughest problems and enabling them to thrive in the digital era. Join us and Be Cognizant!

Why Join Us?

At Cognizant, we don’t just offer jobs—we build careers that thrive in the digital era.

• Growth That Matters – Clear career paths, continuous learning, and opportunities to move into leadership or specialized roles. You’re not just filling a seat—you’re building a future.
• Support That Empowers – A collaborative culture where your voice is heard, your ideas matter, and your well-being is prioritized through strong benefits and work-life balance.
• Impact That Inspires – Work on global accounts that shape industries, influence millions of users, and give you a sense of purpose beyond the paycheck.

Who Thrives Here:

• Open to candidates who are Highschool / Senior Highschool Graduates or College Undergraduates
• Open to Fresh graduates as well
• At least 6 months of BPO experience
• Excellent written and verbal communication skills
• Must be willing to work onsite in Cebu

Your future starts here—grow, thrive, and make an impact with Cognizant.