Retail Branch Leader: Service, Sales & Ops

Tender Lover Food Corp. (Chick Chicken); Makati; On-site; PHP 267,840 - 390,600; Full time

Benefits offered by this job

Competitive salary and performance-based incentives

Friendly and supportive work environment

Opportunities for promotion and professional development

Company events and employee discounts

Job summary

A local food service company in Makati seeks an HR Officer to oversee branch operations, manage staff, and ensure customer satisfaction. The ideal candidate holds a Bachelor’s Degree in Business Administration or a related field and has supervisory experience in retail or food service. Key responsibilities include leading staff training, managing inventory, and addressing customer inquiries effectively. A competitive salary and rewarding work environment are provided, along with opportunities for career growth and development.

Qualifications

• Bachelor's Degree in a relevant field or equivalent experience is required.
• Proven experience in a supervisory or managerial role, preferably in retail, food service, or hospitality.
• Strong leadership, communication, and decision-making skills are crucial.

Responsibilities

• Oversee daily branch operations for efficiency.
• Lead, train, and motivate staff for excellent service.
• Monitor inventory and supplies to ensure availability.
• Manage cash handling and sales reports accurately.
• Address customer inquiries and feedback professionally.
• Analyze performance and recommend improvements.
• Ensure compliance with company policies and regulations.

Skills

Excellent Communication Skills

Teamwork

Leadership Skills

Inventory Management

Sales Management

Attention to Detail

Problem Solver

Customer Management

After-Sales Management

Customer Service Skills

Education

Bachelor’s Degree in Business Administration, Management, or a related field

Job description

A local food service company in Makati seeks an HR Officer to oversee branch operations, manage staff, and ensure customer satisfaction. The ideal candidate holds a Bachelor’s Degree in Business Administration or a related field and has supervisory experience in retail or food service. Key responsibilities include leading staff training, managing inventory, and addressing customer inquiries effectively. A competitive salary and rewarding work environment are provided, along with opportunities for career growth and development.