Retail Assistant

Kyla Retail; Iloilo City; On-site; PHP 201,000 - 268,000; Full time

Job summary

A retail company in Iloilo City is seeking a Retail Assistant to provide excellent customer service and maintain store operations. The role involves greeting customers, processing transactions, assisting with stock management, and ensuring a clean store environment. Ideal candidates possess strong communication skills and the ability to thrive in a fast-paced setting.

Qualifications

• Previous retail or customer service experience is preferred but not always required.
• Physical ability to lift and move products (if necessary).
• Basic cash handling and register operation knowledge.
• Physical ability to lift and move products.
• Flexibility to work weekends and holidays.

Responsibilities

• Greet customers warmly and provide assistance in finding products.
• Process customer transactions (cash, card, returns).
• Ensure the store is clean, organized, and safe.
• Promote products and upsell when possible.
• Maintain store appearance and stock levels.
• Ensure safety and cleanliness of the store.

Skills

Excellent communication and interpersonal skills

Ability to work in a fast-paced environment

Basic knowledge of cash handling and register operation

Flexibility to work various shifts

Register operation

Physical stamina

Weekend shifts

Tools

POS system

Job description

A Retail Assistant is responsible for providing excellent customer service, maintaining store appearance, and ensuring smooth day-to-day operations of a retail store. The job typically includes a variety of tasks that focus on sales, stock management, and customer interaction.

Responsibilities

Customer Service:

• Greet customers warmly and provide assistance in finding products.
• Answer customer inquiries about products, promotions, and store policies.
• Process customer transactions (cash, card, returns).
• Handle customer complaints professionally and find solutions.
• Promote and upsell products to customers.
• Assist customers in locating products and suggesting alternatives.
• Ensure store sales targets are met.

Stock Management:

• Maintain stock levels and assist with replenishing shelves.
• Organize and display products according to store guidelines.
• Assist with inventory checks and stock organization.

Store Maintenance:

• Ensure the store is clean, organized, and safe.
• Set up product displays and ensure they are attractive and aligned with promotional campaigns.
• Follow health and safety regulations.

Note: This job posting is for pooling purposes only

We will contact you once you are shortlisted

Experience:

• Previous retail or customer service experience is preferred but not always required.

Qualifications:

• Excellent communication and interpersonal skills.
• Ability to work in a fast-paced environment.
• Basic knowledge of cash handling and register operation.
• Physical ability to lift and move products (if necessary).
• Flexibility to work various shifts, including weekends and holidays.

Note: If the position requires you to work overseas, please be vigilant and beware of fraud.

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• withholds your ID,
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