A customer service company in the Philippines is seeking a Sales Support Representative to support a diverse range of retailers. The ideal candidate will have experience in customer service and strong product knowledge, especially in home appliances. This role involves handling inquiries, providing product information, and assisting with order placements. You'll work in a collaborative environment with attractive perks such as HMO coverage and free meals.
Qualifications
Previous experience in sales support, internal sales, or customer service.
Experience with independent retailers is preferred.
Willingness to learn about product range.
Responsibilities
Handle inbound inquiries from retail customers.
Provide knowledgeable product information.
Inform customers about new products and promotions.
Skills
Sales support experience
Strong communication
Proficiency in CRM systems
Organizational skills
Attention to detail
Ability to manage time effectively
Independent and team player
Tools
Microsoft Office
Job description
A customer service company in the Philippines is seeking a Sales Support Representative to support a diverse range of retailers. The ideal candidate will have experience in customer service and strong product knowledge, especially in home appliances. This role involves handling inquiries, providing product information, and assisting with order placements. You'll work in a collaborative environment with attractive perks such as HMO coverage and free meals.