Residences Manager

Accor Hotels; Makati; On-site; PHP 400,000 - 600,000; Full time

Job summary

A prestigious hotel in Manila is seeking an experienced professional to assist in managing operations and maintaining the budget. Ideal candidates will have a degree in Hospitality Management or related field, and at least 5 years of experience in property management or luxury hotels. Strong leadership and communication skills are essential. This role offers a great opportunity to thrive in a renowned establishment.

Qualifications

• Graduate of a degree in Hospitality Management or related field is an asset.
• Minimum of five years of relevant experience in property management or luxury hotel.
• Strong leadership and communication skills.

Responsibilities

• Assist Director of Residences in overseeing day-to-day operations.
• Maintain the condominium corporation's annual budget and accuracy of payments.
• Lead and train staff while fostering a collaborative work environment.

Skills

Leadership

Communication

Customer Service

Education

Degree in Hospitality Management or Business Administration

Tools

Property management systems

Microsoft applications

Job description

Company Description

Raffles Makati is a luxurious retreat in the heart of Manila’s financial district, offering 32 elegantly appointed suites with floor-to-ceiling windows showcasing breathtaking city views.

Since its opening in 2012, it has become a distinguished hub for art, literature, and culture, located near the Zuellig Building and Ayala Museum. Guests experience legendary Raffles hospitality, complemented by exceptional service from Raffles Butlers.

Conveniently accessible from Manila Ninoy Aquino International Airport, Raffles Makati is a seamless blend of heritage, sophistication, and modern elegance.

Job Description

• Assists the Director of Residences in overseeing day-to-day operations such as coordinating with different departments on technical and maintenance-related issues, strengthening relations with unit owners, and improving the residential operations.
• Maintains the condominium corporation's annual budget, such as ensuring timely collection and accuracy of payments for all billing statements, analyzing profit and loss statements, and ensuring that operational expenses are aligned.
• Leads, trains, and maintains collaborative relationships with colleagues, such as preparing and conducting annual reviews, and fosters a winning, solution-oriented work environment.

Qualifications

• Graduate of a degree in Hospitality Management, Business Administration or any related field is an asset.
• Minimum of five (5) years of relevant experience in property management, luxury hotel or residences is an advantage.
• Strong leadership, verbal and written communication skills, service-oriented with high level of professionalism and customer service orientation.
• Proficiency in property management systems, Microsoft applications and condominium corporation policy administration.