Reservations Ticketing Agent jobs in Makati
Posted today
Reservations & Ticketing Agent Cum Admin Staff (2 positions)
Job Description
- Handle all reservations, ticketing, and refund/rebooking requests for customers according to Vietnam Airlines' procedures.
- Professionally address customer inquiries and resolve issues efficiently.
- Manage general administrative tasks for the office, including handling documents, office supplies, and liaising with service providers.
- Provide administrative support to other departments as needed.
Job Requirements
- Bachelor's degree in Tourism, Business Administration, or related field from a reputable university
- Minimum of 1 year of experience in the aviation or travel industry; experience with Global Distribution Systems (GDS) like Amadeus or Sabre is a strong advantage.
- Previous customer service experience in face-to-face or phone-based environments preferred
- Excellent communication and problem-solving skills
- Fluent in English (both written and spoken) with strong customer service communication skills
- Ability to work independently and handle work pressure
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and reservation management systems
General Information for All Positions
- Work Location: Makati, Manila
- Employment Type: Full-time
- In addition to applying online via JobStreet, interested applicants are requested to send their CV and cover letter in English to the email address provided and before 08SEP2025.
- Must have legal right to work in the Philippines. Valid work permit or residency certification required for foreign nationals. National Police Clearance, Residency Certification/Work Permit and Good Health Condition must be shown before contract.
Vietnam Airlines is an equal opportunity employer and offers a competitive compensation package with opportunities for professional growth. We look forward to receiving your applications.
Reservations and Ticketing Agent
Makati, National Capital Region CTI
Posted today
Job Description
Responsibilities: Research destinations and means of travel regarding prices, customs, weather, reviews; diagnose client specifications and suggest suitable travel packages; organize travels from booking to accommodation; provide travelers with information and materials; collect deposits and balances; use promotional techniques to sell itineraries; handle problems and complaints; attend conferences to stay updated on tourism trends; create and update electronic records; maintain relationships with key persons; keep financial statements and documents; reach revenue targets.
Requirements
- Proven working experience as a Travel Consultant
- Excellent knowledge of travel software (computer reservations systems, GDS, e-travel)
- Proficiency in English; additional languages a advantage
- Exemplary sales skills and customer-oriented approach
- Well-versed in various travel areas (domestic/international, business/holidays, group/individual)
- Ability to present, persuade and communicate effectively
- Demonstrable ability to handle crises
- Degree in Hospitality, Travel, Tourism, Business or relevant field
Job Types
Benefits
- Additional leave
- Company Christmas gift
- Company events
- Health insurance
- Life insurance
- Opportunities for promotion
- Paid training
- Promotion to permanent employee
- Work from home
Schedule
- 8 hour shift
- Monday to Friday
- Shift system
Supplemental Pay
- 13th month salary
- Performance bonus
Experience
- Reservation Agent: 1 year (preferred)
Language
Ticketing and Reservations Agent
Posted today
Job Description
As a Ticketing and Reservations Agent, you will be responsible for providing exceptional customer service to passengers by assisting with ticketing, reservations, and general inquiries. You will handle flight bookings, changes, and cancellations, ensuring all tasks are completed with accuracy and professionalism.
Duties and Responsibilities
- Assist customers in creating/changing flight reservations, checking fares and flight schedules, handling special service requests, issuing tickets, refunds, worldwide site inquiries, and other ticketing/reservation matters.
- Answer inquiries from internal and external customers.
- Performs other work-related activities.
Job Specifications
- Preferably Tourism, HRM College Graduates
- Prior experience as a Ticketing and Reservations agent is a plus
- Positive Attitude and Adaptability
- Good communication and Interpersonal Skills
- Strong Work ethic and good problem-solving skills
- Willing to work on-site in Makati City
Job Type
Full-time
Location
Makati City, National Capital Region
Travel Agent
Various listings in Makati and nearby areas
Job Descriptions and Qualifications vary by employer. Typical responsibilities include
- Consult with clients to determine travel needs, preferences, and budget
- Research and recommend travel options; book flights, hotels, car rentals, tours
- Prepare customized itineraries; provide information on documents, weather, regulations
- Stay up-to-date on industry trends; handle changes, cancellations, and re-bookings
- Maintain records; ensure customer satisfaction and build relationships
Typical Requirements
- Bachelor’s degree preferred or related experience
- Experience in travel, hospitality, or sales is a plus
- Excellent communication and sales skills
- GDS/Sabre/Amadeus experience is a plus
Benefits and Additional Listings
- Health insurance
- Paid training
- Performance incentives
- Flexible shifts
Other Travel Agent Listings
Antipolo, Rizal – My Destination Tours and Travel
Job Description: Sales Travel Agent with emphasis on selling and upselling travel packages; responsibilities include handling inquiries, bookings, and building client relationships. Requirements include: high school diploma (degree preferred), strong sales drive, CRS/GDS experience preferred, English proficiency, and willingness to be trained.
Salary ranges and benefits listed by employer includes competitive salary and commissions.
Liveware Travel Agent Listings
Makati City – Liveware
Job Type: Full-time
- Additional leave
- Company events
- Free parking
- Health insurance
- Life insurance
- On-site parking
- Opportunities for promotion
- Paid training
- Staff meals provided
Travel Agent
South Shore Travel and Tours – Makati
Qualifications: Male/Female, 25+, college graduate, sales experience preferred, travel agency/ticketing background advantageous. English proficiency and willingness to be trained. Compensation includes daily salary, commissions, overtime, holiday pay, and incentives.
Experience
- Travel Agent: 1 year (Required)
Location
Makati
CSR Travel Agent
Posted today
Job Description
We are growing and offer a one-day hiring process with salary up to 28K plus monthly commissions.
Your Day-to-Day
- Manage travel bookings, inquiries, and changes with precision and care
- Provide detailed information about travel options, rates, and itineraries
- Process reservations, cancellations, and adjustments efficiently
- Resolve travel-related issues and escalate complex cases as needed
- Meet performance targets for productivity, quality, and customer satisfaction
- Maintain accurate records
Qualifications
- High school diploma or equivalent; degree in Travel/Hospitality is a plus
- No prior travel experience needed; training provided
- Strong communication and organizational skills
- Attention to detail and problem-solving abilities
- Familiarity with travel booking systems is a plus
- Ability to adapt and work independently or as part of a team
Why You Should Apply
- Competitive Salary (up to 25K)
- Monthly Commissions
- Career Growth opportunities
- HMO with 2 dependents from Day 1
- Perks and flexible shifts
Work-life balance and culture
Ready to apply? Submit your resume and documents
Travel Agent
Makati City, National Capital Region ₱219000 - ₱365000
South Shore Travel and Tours
Posted 1 day ago
Job Description
Hiring: Travel Agent for SouthGate Mall Makati City Branch
Qualifications include: college graduate, sales background, travel agency/ticketing experience advantageous, English proficiency, willing to be trained, and able to work with minimal supervision.
Compensation: daily salary, commissions, overtime, holiday pay, incentives, SSS/PhilHealth/Pag-IBIG.
Location: Makati
Corporate Travel Agent
Makati City, National Capital Region ₱250000 - ₱300000
KAV Travel and Tours
Posted today
Job Description
About Us
KAV Travel & Tours specializes in corporate travel planning and events.
What You’ll Do
- Build and maintain client relationships; main contact for travel and events
- Plan corporate travel, conferences, incentive trips, and team-building events
- Provide guidance on destinations, transportation, accommodations, and schedules
- Coordinate with suppliers to secure best deals
- Handle bookings and travel documentation; resolve concerns promptly
- Achieve sales targets by promoting packages and services
What We’re Looking For
- Bachelor's degree in Tourism, Hospitality, or related field
- Minimum 2 years in travel agency, tour operations, or corporate events
- Strong knowledge of domestic and international destinations
- Excellent communication, sales, and client service
- Negotiation and multi-project management skills
- Up-to-date with travel trends
Why Join Us
Competitive salary and growth opportunities; exciting clients; collaborative environment; travel & event management exposure