Reservations Agent

Accor Hotels; Angeles; On-site; PHP 100,000 - 400,000; Full time

Job summary

A leading hotel chain in the Philippines seeks a Reservations Manager to ensure efficient processing of hotel reservations and nurturing guest inquiries. The role offers opportunities for professional growth within a dynamic environment and competitive compensation, along with numerous employee benefits.

Benefits

Employee benefit card for discounted rates in Accor Hotels worldwide

Competitive compensation package

Company discounts in room rates and F&B outlets

Free meal

Free shuttle

Free uniform

Life and accident insurance

HMO benefit

Qualifications

• Minimum 1 year of experience in a similar capacity or 6 months in guest services.
• Excellent reading, writing, and oral proficiency in English.

Responsibilities

• Manage and process hotel reservations.
• Handle inquiries and ensure a seamless booking experience for guests.

Skills

English proficiency

Microsoft Excel

Microsoft Word

Microsoft PowerPoint

Education

College diploma or equivalent

Job description

Company Description

From the heart of Clark Freeport Zone, the bustling centre of economic and tourism development in Central Luzon, rises Swissôtel Clark, a beacon of Swiss vitality and sustainability. With no fewer than 22 storeys, it’s the tallest building of its kind in the area. Part of the Hann Casino Resort complex, our non-smoking hotel provides easy access to all the dining, shopping and entertainment opportunities of Clark, Pampanga, while also acting as a haven of tranquility in the middle of it all.

With contemporary rooms and suites with floor-to-ceiling windows, marble bathrooms and the latest guestroom automation technology (including complimentary, high-speed internet). A choice of five state-of-the-art meeting rooms, and 10specialty restaurants– serving everything from Asian street food delicacies to authentic Italian cuisine – many of which are open until the early hours.

Job Description

This position is responsible for manage and process hotel reservations, handling inquiries and ensuring a seamless booking experience for guests.

Qualifications

Your experience and skills include:

• College diploma or equivalent qualifications
• Minimum 1year of experience in a similar capacity or minimum 6months of experience in the area of guest services/tele-marketing
• Excellent reading, writing and oral proficiency in English language
• Proficient in MS Excel, Word, & PowerPoint

Additional Information

What is in it for you;

• Employee benefit card offering discounted rates in Accor Hotels worldwide
• Competitive compensation package
• Company discounts in room rates and F&B outlets
• Free meal, free shuttle, free uniform
• Life and accident insurance and HMO benefit