Remote RCM Implementation Manager

Overjet; Philippines; Remote; PHP 5,000,000 - 7,500,000; Full time

Job summary

Overjet in the Philippines is seeking an Implementation Manager focused on RCM domain expertise to lead complex client launches from intake to revenue-live. You will coordinate with Sales, Success, and client teams to orchestrate end-to-end deployments.

This fully remote role requires US business hours and a bias for structured execution, stakeholder management, and automation, with opportunities to grow into Senior Implementation Manager as needed.

Qualifications

• A minimum of 1 year of RCM experience in the US based dental industry is a requirement.
• Experience in implementation, onboarding, or project coordination, ideally in SaaS or healthcare tech.
• Relentless follow-through: you keep many moving launches on track without dropping details.
• Confident, client-facing communication with operational stakeholders (office managers, IT).
• Comfort in fast-paced, ambiguous, high-growth environments: you create structure rather than wait for it.
• Excellent internal communication and collaboration skills.
• Fluency with Salesforce and spreadsheets, and an instinct to automate the repetitive.

Responsibilities

• Own launch implementation end to end: from intake and kickoff through go-live and a short post-launch stabilization window.
• Specialize in RCM: drive complex RCM product launches from intake through go-live with hands-on execution as a front-line RCM specialist, pulling in expert resources as needed.
• Cross-functional Implementation Partner: provide the detail and deliver expertise to Sales and Success partners to build and manage effective client mutual action plans; ensure partners are consistently informed and enabled to successfully manage client relationships.
• Orchestrate the rollout: organize Overjet's internal teams (e.g. Solutions Engineering, Training, Support, Clinical) and the client to get clinics live; sequence and manage the delivery chain to hit delivery timelines.
• Run the operational execution: execute the steps required to get launches done across resourcing, scheduling, install, training, and readiness; keep momentum when things get messy.
• Keep systems of record honest: own clinic-level reporting and action tracking, maintain clean and accurate records, keep Salesforce and trackers current, and move customers cleanly through the stage gates.
• See around corners: Surface blockers and capacity risks early, proactively resolve issues, and help build the playbooks and automation that make the next launch faster.

Skills

RCM knowledge

Client-facing comms

Project coordination

Stakeholder engagement

Ambiguity navigation

Tools

Salesforce

Spreadsheets

Job description

Overjet in the Philippines is seeking an Implementation Manager focused on RCM domain expertise to lead complex client launches from intake to revenue-live. You will coordinate with Sales, Success, and client teams to orchestrate end-to-end deployments.

This fully remote role requires US business hours and a bias for structured execution, stakeholder management, and automation, with opportunities to grow into Senior Implementation Manager as needed.