Remote RCM & AR Collections Specialist - Customer Care

Global Group Innovative Services, Inc.; Taguig; Hybrid; PHP 223,200 - 334,800; Full time

Job summary

A leading service provider in the Philippines is seeking customer service representatives to assist customers with inquiries via phone, email, or chat. Candidates must have a high school diploma and 1-3 years of experience in customer service. Strong skills in Revenue Cycle Management and a customer-first mindset are essential for this fast-paced role. Join a vibrant team dedicated to enhancing customer satisfaction.

Qualifications

• 1-3 years of experience in customer service or related fields.
• Excellent communication skills.
• Detail-oriented and problem-solving abilities.

Responsibilities

• Assist customers with inquiries and issues via phone, email, or chat.
• Provide product information and troubleshoot problems effectively.
• Maintain accurate records of customer interactions.

Skills

Proficient in RCM

Revenue Cycle Management

Healthcare BPO

Accounts Receivable

AR Healthcare processes

Education

High School Diploma or equivalent

Job description

A leading service provider in the Philippines is seeking customer service representatives to assist customers with inquiries via phone, email, or chat. Candidates must have a high school diploma and 1-3 years of experience in customer service. Strong skills in Revenue Cycle Management and a customer-first mindset are essential for this fast-paced role. Join a vibrant team dedicated to enhancing customer satisfaction.