Remote MSP Growth & IT Account Manager

Minutes To Seconds; Mexico; Remote; PHP 500,000 - 800,000; Full time

Benefits offered by this job

Remote-friendly role

International client exposure

Job summary

Minutes To Seconds seeks an experienced IT Account Manager to oversee a portfolio of Australian MSP clients from a fully remote role based in the Philippines. You will manage client relationships, coordinate service delivery, and identify growth opportunities while ensuring alignment with client IT environments and strategic priorities.

The role involves collaborating with a remote Australian-based team, focusing on MSP services, cloud, cybersecurity, and IT infrastructure, and driving client

Qualifications

• Experience managing IT accounts for MSP clients.
• Ability to align IT services with client priorities and environments.
• Strong communication and stakeholder management skills.

Responsibilities

• Oversee a portfolio of Australian MSP clients from a 100% remote role in the Philippines.
• Coordinate service delivery and ensure SLAs are met across multiple clients.
• Identify growth opportunities and coordinate with teams to pursue expansion.
• Align with client IT environments, security requirements, and strategic priorities.

Skills

Relationship management

Client communication

Strategic planning

Remote collaboration

Education

Bachelor's degree in IT/Business

Tools

CRM systems

MSP platforms

Cloud security concepts

Job description

Minutes To Seconds seeks an experienced IT Account Manager to oversee a portfolio of Australian MSP clients from a fully remote role based in the Philippines. You will manage client relationships, coordinate service delivery, and identify growth opportunities while ensuring alignment with client IT environments and strategic priorities.

The role involves collaborating with a remote Australian-based team, focusing on MSP services, cloud, cybersecurity, and IT infrastructure, and driving client