Remote Human-AI UX Architect & Trust Designer

TELUS Digital AI Community; Manila; Remoto; PHP 1.564.000 - 4.346.000; Tempo pieno

Vantaggi offerti da questo lavoro

Community connection

Global collaboration

Flexible engagement

Descrizione del lavoro

TELUS Digital AI Community is seeking a Human-AI Interaction (HAI) & UX Expert to shape the user experience of multi-turn AI conversations. You will tune how the system responds, manage type-level personas, and ensure empathy, clarity, and trust across global users.

In this remote, independent contractor role, you will lead UX examinations, test different personas, and advocate inclusive design to reach diverse speech patterns and languages.

Competenze

• Education: Bachelor’s Degree in HCI, Cognitive Psychology, UX Research, or Behavioral Economics.
• Bilingual-level proficiency (C2+) in primary language.
• English proficiency: Minimum B1 (Intermediate) for global collaboration.

Mansioni

• Conversational UX Auditing: analyze multi-turn flow, maintain state, reduce cognitive load, and provide concise, actionable answers.
• Trust & Calibration Analysis: identify overconfidence or excessive caution and refine calibration of trust.
• Persona & Tone Synthesis: develop and test personas to ensure tone alignment across industries.
• Accessibility & Inclusivity Design: evaluate handling of diverse speech patterns and accessibility needs for global use.

Conoscenze

Bilingual proficiency

English proficiency

Formazione

Bachelor’s Degree in HCI / related field

Descrizione del lavoro

TELUS Digital AI Community is seeking a Human-AI Interaction (HAI) & UX Expert to shape the user experience of multi-turn AI conversations. You will tune how the system responds, manage type-level personas, and ensure empathy, clarity, and trust across global users.

In this remote, independent contractor role, you will lead UX examinations, test different personas, and advocate inclusive design to reach diverse speech patterns and languages.