Remote Head of IT Infrastructure & Security

DemandScience US, LLC; Philippines; Remote; PHP 3,000,000 - 5,200,000; Full time

Benefits offered by this job

Paid time off

Medical provided through HMO

Life Insurance

Peer-Appreciation Program

Employee Referral Program

Job summary

DemandScience is seeking a strategic Head of IT Infrastructure and Security to lead global technology governance, security, and operations for a worldwide workforce. You will ensure availability, security, and scalability of enterprise services while aligning investments with business goals and regulatory requirements.

You will oversee enterprise infrastructure, cybersecurity posture, AI governance, vendor management, and risk programs, partnering with executives across Product, Engineering,

Qualifications

• Bachelor's degree in Information Technology, Computer Science, Information Systems, Cybersecurity, or related field.
• 10+ years of progressive leadership experience in enterprise IT, infrastructure, security, or technology operations.
• 5+ years leading managers, directors, or senior technical leaders within a global organization.
• Demonstrated experience leading enterprise infrastructure, cybersecurity, governance, compliance, audit, and operational functions.
• Strong expertise with AWS, Microsoft 365, Google Workspace, enterprise SaaS ecosystems, identity management, endpoint management, security operations, and compliance frameworks.
• Professional certifications such as CISSP, CISM, ITIL, PMP, AWS, or equivalent certifications are highly desirable.

Responsibilities

• Provide strategic leadership for global IT infrastructure, cybersecurity, technical operations, end-user computing, collaboration platforms, and enterprise technology services.
• Develop and execute multi-year technology, security, governance, and operational roadmaps aligned with company objectives.
• Lead, mentor, and develop senior technology leaders and global IT teams.
• Own workforce planning, succession planning, performance management, organizational design, and leadership development initiatives.
• Partner with executive and functional leaders across Product, Engineering, Revenue, Legal, HR, and Finance to support business growth and operational excellence.
• Own the architecture, availability, performance, security, and lifecycle management of global infrastructure and enterprise technology platforms.
• Oversee AWS infrastructure, Microsoft 365, Google Workspace, enterprise SaaS platforms, and associated integrations.
• Ensure effective endpoint lifecycle management through JumpCloud, NinjaOne, CrowdStrike, and related technologies.
• Establish service management standards, SLAs, KPIs, operational metrics, and continuous improvement programs.
• Own strategic vendor relationships, contract negotiations, technology procurement, software licensing, and third-party service management.
• Provide executive leadership and oversight of the Information Security function.
• Direct governance, risk management, vulnerability management, identity and access management, MFA, Zero Trust initiatives, endpoint security, incident response, and security awareness programs.
• Maintain compliance and audit readiness for GDPR, CCPA, SOC 2 Type II, SOC 3, and future regulatory and industry requirements.
• Establish and maintain enterprise security policies, standards, procedures, controls, governance frameworks, and risk management processes.
• Lead business continuity, disaster recovery, resilience planning, and crisis management programs.
• Oversee third-party risk management, security assessments, vendor compliance reviews, and remediation programs.
• Serve as the executive owner for enterprise AI governance and responsible AI adoption.
• Establish governance frameworks, policies, standards, controls, and risk management processes for the secure and ethical use of Artificial Intelligence technologies.
• Ensure compliance with emerging AI governance standards, including future ISO 42001 requirements and applicable regulatory obligations.
• Partner with business leaders to evaluate, govern, and operationalize emerging technologies while balancing innovation, security, compliance, and organizational risk tolerance.

Skills

Executive leadership

Security governance

Cloud infrastructure

GRC & compliance

Stakeholder collaboration

Audit readiness

Education

Bachelor's degree in Information Technology, Computer Science, Information Systems, Cybersecurity

10+ years enterprise IT leadership

Tools

AWS

Microsoft 365

Google Workspace

JumpCloud

NinjaOne

CrowdStrike

Job description

DemandScience is seeking a strategic Head of IT Infrastructure and Security to lead global technology governance, security, and operations for a worldwide workforce. You will ensure availability, security, and scalability of enterprise services while aligning investments with business goals and regulatory requirements.

You will oversee enterprise infrastructure, cybersecurity posture, AI governance, vendor management, and risk programs, partnering with executives across Product, Engineering,