Remote A/R Follow-Up Specialist | Medical Billing & RCM

Connext; Philippines; Remote; PHP 300,000 - 540,000; Full time

Job summary

Connext is seeking an A/R Follow-Up Specialist to join our healthcare support team. This remote, full-time role focuses on following up on insurance claims, resolving denials, and ensuring timely reimbursement, leveraging RCM knowledge and strong attention to detail.

You'll work with billing, coding, and payer teams, use EMR/EHR and payer portals, and uphold HIPAA compliance while meeting productivity and quality targets.

Qualifications

• 1+ year of experience in Insurance Follow-Up, Medical Billing, A/R or RCM.
• Experience with EMR/EHR and Practice Management Systems.
• Familiarity with payer portals and claim processing.
• Knowledge of HIPAA and healthcare compliance requirements.
• Strong analytical and organizational skills, attention to detail.

Responsibilities

• Review and follow up on outstanding insurance claims to secure timely payment.
• Investigate denials and underpayments and determine resolutions.
• Contact insurance companies via calls, portals, and written correspondence.
• Submit corrected claims, appeals, and supporting documentation.
• Review EOBs and ERAs and document follow-up activities.

Skills

Insurance Follow-Up

Medical Billing

Accounts Receivable (A/R)

Revenue Cycle Management (RCM)

Tools

EMR/EHR systems

Practice Management Systems

Insurance payer portals

Job description

Connext is seeking an A/R Follow-Up Specialist to join our healthcare support team. This remote, full-time role focuses on following up on insurance claims, resolving denials, and ensuring timely reimbursement, leveraging RCM knowledge and strong attention to detail.

You'll work with billing, coding, and payer teams, use EMR/EHR and payer portals, and uphold HIPAA compliance while meeting productivity and quality targets.