Relationship Manager-Retail Banking (Lucena, Quezon)

UnionBank of the Philippines; Philippines; On-site; PHP 279,000 - 502,000; Full time

Job summary

Union Bank of the Philippines in Lucena, Quezon, is seeking a Relationship Manager-Retail Banking to grow the deposit portfolio and customer base. You will acquire new clients, strengthen existing relationships, and promote banking products to achieve targets.

Working closely with branch operations, you will ensure excellent customer service while maintaining compliance with bank policies and regulatory requirements.

Qualifications

• Bachelor's degree in a related field (Business, Marketing, Finance) is required.
• Experience in retail banking, sales, business development, or relationship management.
• Strong communication, negotiation, and customer relationship skills.
• Knowledge of banking products, deposit generation, and cross-selling strategies.
• Results-driven with ability to meet sales targets.
• Familiarity with BSP regulations, AML/KYC, and banking compliance requirements.

Responsibilities

• Generate new business opportunities and grow deposit accounts (CASA) and funds portfolio.
• Identify, engage, and acquire prospective clients through sales calls and presentations.
• Manage relationships with existing clients and identify cross-selling opportunities.
• Conduct market research and competitor analysis to develop sales strategies.
• Evaluate client needs and facilitate referrals for loans, credit cards, bancassurance, and other bank products.
• Coordinate with branch teams to resolve client concerns promptly.
• Support branch sales initiatives and promote customer service culture.
• Prepare and submit sales activity and client call reports.

Skills

Relationship management

Sales

Communication

Negotiation

Cross-selling

Education

Bachelor's degree in Business/Marketing/Finance

Job description

Relationship Manager-Retail Banking (Lucena, Quezon)

Lucena, Lucena, Quezon, Philippines 0 - 10 Years Employee

Job Description

Company: Union Bank of the Philippines

Position: Relationship Manager-Retail Banking

Office Location: Lucena, Quezon

About The Role

The Relationship Manager-Retail Banking is responsible for growing the bank's deposit portfolio and customer base through proactive business development and relationship management. The role acquires new clients, strengthens existing relationships, and promotes banking products and services to achieve business targets. Working closely with branch operations, the Relationship Manager ensures excellent customer service while maintaining compliance with bank policies and regulatory requirements.

What You'll Do

• Generate new business opportunities and grow deposit accounts (CASA) and funds portfolio.
• Identify, engage, and acquire prospective clients through sales calls and presentations.
• Manage relationships with existing clients and identify cross-selling opportunities.
• Conduct market research and competitor analysis to develop effective sales strategies.
• Evaluate client needs and facilitate referrals for loans, credit cards, bancassurance, and other bank products.
• Coordinate with branch teams to ensure prompt resolution of client concerns.
• Support branch sales initiatives and promote a strong customer service culture.
• Prepare and submit sales activity and client call reports.

What We're Looking For

• Bachelor's degree in Business, Marketing, Finance, or a related field.
• Experience in retail banking, sales, business development, or relationship management.
• Strong communication, negotiation, and customer relationship skills.
• Knowledge of banking products, deposit generation, and cross-selling strategies.
• Results-driven with the ability to meet sales targets.
• Familiarity with BSP regulations, AML/KYC, and banking compliance requirements.