Relationship Manager-Retail Banking_Central Luzon (For Pooling)

UnionBank; San Fernando; On-site; PHP 500,000 - 900,000; Full time

Job summary

UnionBank is seeking a Relationship Manager for Retail Banking to drive deposit growth and expand the customer base in Central Luzon. The role partners with branch teams to deliver excellent service while promoting banking products and ensuring regulatory compliance.

You will engage potential clients, conduct sales calls, and cultivate existing relationships to cross-sell loans, cards, and bancassurance. Strong communication and target-driven mindset are essential.

Qualifications

• Bachelor's degree in Business, Marketing, Finance or related field.
• Experience in retail banking, sales, business development or relationship management.
• Strong communication, negotiation and customer relationship skills.

Responsibilities

• Generate new business opportunities and grow deposits and funds portfolio.
• Identify, engage, and acquire prospective clients through sales calls and presentations.
• Manage relationships with existing clients and identify cross-selling opportunities.
• Conduct market research and competitor analysis to develop sales strategies.
• Facilitate referrals for loans, credit cards, bancassurance and other bank products.

Skills

Relationship management

Sales

Communication

Negotiation

Cross-selling

Customer service

Education

Bachelor's degree in Business/Marketing/Finance

Job description

Position Title: Relationship Manager-Retail Banking

Location: Region 3-Central Luzon

About The Role

The Relationship Manager-Retail Banking is responsible for growing the bank's deposit portfolio and customer base through proactive business development and relationship management. The role acquires new clients, strengthens existing relationships, and promotes banking products and services to achieve business targets. Working closely with branch operations, the Relationship Manager ensures excellent customer service while maintaining compliance with bank policies and regulatory requirements.

What You'll Do

• Generate new business opportunities and grow deposit accounts (CASA) and funds portfolio.
• Identify, engage, and acquire prospective clients through sales calls and presentations.
• Manage relationships with existing clients and identify cross-selling opportunities.
• Conduct market research and competitor analysis to develop effective sales strategies.
• Evaluate client needs and facilitate referrals for loans, credit cards, bancassurance, and other bank products.
• Coordinate with branch teams to ensure prompt resolution of client concerns.
• Support branch sales initiatives and promote a strong customer service culture.
• Prepare and submit sales activity and client call reports.

What We're Looking For

• Bachelor's degree in Business, Marketing, Finance, or a related field.
• Experience in retail banking, sales, business development, or relationship management.
• Strong communication, negotiation, and customer relationship skills.
• Knowledge of banking products, deposit generation, and cross-selling strategies.
• Results-driven with the ability to meet sales targets.
• Familiarity with BSP regulations, AML/KYC, and banking compliance requirements.