Relationship Manager - Retail Banking Cagayan De Oro

UnionBank; Cagayan de Oro; On-site; PHP 360,000 - 720,000; Full time

Job summary

Union Bank of the Philippines is seeking a Relationship Manager-Retail Banking to grow deposits and the customer base from its Cagayan de Oro office. You will manage client relationships, promote bank products, and ensure compliance with policies and regulatory requirements.

The role involves prospecting new clients, cross-selling, and coordinating with branch teams to deliver excellent service and meet targets. Probationary employment awaits the selected candidate.

Qualifications

• Bachelor's degree in Business, Marketing, Finance, or related field.
• Experience in retail banking, sales, business development, or relationship management.
• Strong communication, negotiation, and customer relationship skills.
• Knowledge of banking products, deposit generation, and cross-selling strategies.
• Results-driven with the ability to meet sales targets.
• Familiarity with BSP regulations, AML/KYC, and banking compliance requirements.

Responsibilities

• Generate new business opportunities and grow CASA and funds portfolio.
• Identify, engage, and acquire prospective clients through calls and presentations.
• Manage relationships with existing clients and identify cross-selling opportunities.
• Conduct market research and competitor analysis to develop sales strategies.
• Evaluate client needs and refer loans, credit cards, bancassurance, and other products.
• Coordinate with branch teams to resolve client concerns promptly.
• Support branch sales initiatives and promote strong customer service.
• Prepare and submit sales activity and client call reports.

Skills

Communication

Negotiation

Customer relationships

Sales targets

Banking compliance

Education

Bachelor's degree in Business, Marketing, Finance, or related field

Job description

Job Description:

Company: Union Bank of the Philippines

Position: Relationship Manager-Retail Banking

Office Location: Cagayan De Oro

Employment Type: Probationary

About The Role

The Relationship Manager-Retail Banking is responsible for growing the bank's deposit portfolio and customer base through proactive business development and relationship management. The role acquires new clients, strengthens existing relationships, and promotes banking products and services to achieve business targets. Working closely with branch operations, the Relationship Manager ensures excellent customer service while maintaining compliance with bank policies and regulatory requirements.

What You'll Do

• Generate new business opportunities and grow deposit accounts (CASA) and funds portfolio.
• Identify, engage, and acquire prospective clients through sales calls and presentations.
• Manage relationships with existing clients and identify cross-selling opportunities.
• Conduct market research and competitor analysis to develop effective sales strategies.
• Evaluate client needs and facilitate referrals for loans, credit cards, bancassurance, and other bank products.
• Coordinate with branch teams to ensure prompt resolution of client concerns.
• Support branch sales initiatives and promote a strong customer service culture.
• Prepare and submit sales activity and client call reports.

What We're Looking For

• Bachelor's degree in Business, Marketing, Finance, or a related field.
• Experience in retail banking, sales, business development, or relationship management.
• Strong communication, negotiation, and customer relationship skills.
• Knowledge of banking products, deposit generation, and cross-selling strategies.
• Results-driven with the ability to meet sales targets.
• Familiarity with BSP regulations, AML/KYC, and banking compliance requirements.