Relationship Associate - Binondo (Basic Hokkien/Mandarin)

Metrobank; Metro Manila; On-site; PHP 420,000 - 600,000; Full time

Job summary

Metrobank is seeking a Relationship Associate to service daily client requests, maintain current account data, and support loan documentation to assess client needs and creditworthiness.

You will coordinate with various units to ensure timely bank services, prepare basic analyses of client proposals, and assist in budgeting and business planning. The role also involves addressing customer complaints and proposing effective solutions.

Qualifications

• Bachelor's degree in business or accounting.
• Fresh graduates considered.
• Ability to multitask with strong organizational and analytical skills.

Responsibilities

• Service daily client requests and maintain updated account data.
• Ensure completion of loan-related documentary requirements.
• Coordinate with units to ensure delivery of bank services.
• Prepare basic analysis/evaluation of client proposals.
• Assist in budgeting and business planning; handle customer complaints and propose solutions.

Skills

Multitasking

Organizational skills

Analytical skills

Client relationship management

Education

Bachelor's degree in Business or Accounting

Job description

Here at Metrobank, we don't simply hire employees—we hone future leaders. We provide opportunities that enhance your skills and unlock your talents, helping you evolve into a well-rounded individual. We supply you with all the pieces you need to do your best work, unleashing your full potential to help you secure your future and lead a fulfilling career. And with Metrobank's strong heart for the community, you have the chance to give back and make worthwhile contributions to our nation's economic and social development.

With Metrobank, a meaningful life is within your reach!

Position Title: Relationship Associate

Job Summary:

• You will service daily requests of clients, maintain updated data/information on accounts and ensure completion of all loan-related documentary requirements to assist in analyzing clients' requirements and/or credit worthiness.
• Coordinate with concerned units regarding the appropriate management of accounts to ensure adequate delivery of bank services to clients.
• Prepare basic analysis/evaluation of client’s proposal to provide inputs on their decision-making process.
• Assist in the preparation of Budget and Business Plans.
• Assist in the handling of customer complaints and recommend solutions.

Role Exposure:

• Develop your skills in collaboration and relationship building with external/internal clients
• Increase your exposure on loan, trade, branch and treasury transactions

Qualifications:

• Minimum of a Bachelor's degree in any Business related or accounting field. We are open to consider fresh graduates as well.
• Ability to multitask with strong organizational & analytical skills