Registered Nurse

Global Strategic; Bacolod; On-site; PHP 334,800 - 502,200; Full time

Job summary

A healthcare solutions company in Bacolod is seeking a Medical Coder to ensure compliance with payer policies and assist in clinical support through effective communication and coding. The ideal candidate has at least 2 years of experience in medical coding and is proficient with EHR systems. Join a team that values continuous training and development in an evolving healthcare landscape.

Qualifications

• Minimum of 2 years’ experience in medical coding and/or clinical support.
• Strong familiarity with medical terminology and clinical workflows.
• Proficient verbal and written communication skills.

Responsibilities

• Review and audit clinical records for proper code assignment.
• Collaborate with providers to clarify documentation.
• Provide clinical support using structured scripts.

Skills

Medical coding

Clinical support

Communication skills

EHR/EMR systems

Education

Certified Professional Coder (CPC)

Certified Medical Coder (CMC)

Certified Dental Coder (CDC)

Tools

EHR/EMR systems

Digital documentation tools

Job description

• Review and audit clinical records to ensure proper code assignment and compliance with payer policies.
• Assist in identifying coding discrepancies and recommending appropriate resolutions.
• Collaborate with providers and clinical teams to clarify documentation and coding requirements.
• Stay up to date with coding guidelines, payer rules, and industry changes.
• Provide front-line clinical support using structured scripts, protocols, and decision trees.
• Use memorized scripts to deliver accurate information consistently.
• Respond to inquiries related to procedures, coverage, documentation, and patient instructions.
• Escalate complex clinical or documentation issues to leads or appropriate departments.
• Participate in continuous training and development, including online learning modules.

• Minimum of 2 years’ experience in medical coding and/or clinical support.
• Familiarity with medical terminology and clinical workflows.
• Strong verbal and written communication skills.
• Proficient with EHR/EMR systems and digital documentation tools.

Preferred/Plus:

• CPC (Certified Professional Coder)
• Certified Dental Coder (CDC)
• CMC (Certified Medical Coder)
• Experience in dental, medical, or multi-specialty coding.
• Prior experience in a clinical call center or support environment.