REGIONAL TECHNICIAN

HATASU E-Bike; Camarines Norte; On-site; PHP 279,000 - 390,600; Full time

Job summary

A leading e-bike company in the Philippines is seeking a technical support specialist to provide aftersales service for e-bike customers. The role involves diagnosing and repairing issues, conducting maintenance, and training local dealers. Candidates should have a technical diploma and experience in vehicle repairs. A valid driver’s license is advantageous. The position requires travel within the assigned region and a focus on customer satisfaction.

Qualifications

• Proven experience in technical repair, especially for e-bikes or electric vehicles.
• Knowledge of diagnosing battery systems and motor controllers.
• Valid driver’s license and motorcycle/vehicle is an advantage.

Responsibilities

• Provide aftersales service and technical support for e-bike customers.
• Diagnose and repair electrical and mechanical issues.
• Conduct maintenance and performance checks.
• Coordinate with head office for warranty claims.
• Train local dealers on troubleshooting and repair.
• Manage parts inventory and service records.

Skills

Technical repair experience

Communication skills

Customer-focused mindset

Ability to travel

Education

Technical/Vocational diploma or degree in Electrical, Electronics, Mechanical

Job description

Description

KeyResponsibilities:

• Provide aftersales service and technical support for‑bike customers in the assigned region.
• Diagnose and repair electrical and mechanical issues related to motors, batteries, controllers, and other components.
• Conduct maintenance, inspections, and performance checks.
• Coordinate with head office and service teams for warranty claims and complex cases.
• Train local dealers and service partners on technical troubleshooting and repair procedures.
• Maintain accurate service records and manage parts inventory in your area.
• Visit customer locations or service centers when needed.

Qualifications and Requirements:

• Technical/Vocational diploma or degree in Electrical, Electronics, Mechanical, or related field.
• Proven experience in technical repair, preferably in‑bikes, motorcycles, or electric vehicles.
• Knowledge of diagnosing battery systems, motor controllers, and wiring schematics.
• Good communication skills and customer‑focused mindset.
• Williness to travel within the assigned region.
• Can work independently and manage service schedules efficiently.
• Valid driver’s license and motorcycle or vehicle an advantage.