An application made for this job — a tailored resume and cover letter that speak straight to the posting.
Get past ATS filters
Job summary
A leading e-bike company in the Philippines is seeking a technical support specialist to provide aftersales service for e-bike customers. The role involves diagnosing and repairing issues, conducting maintenance, and training local dealers. Candidates should have a technical diploma and experience in vehicle repairs. A valid driver’s license is advantageous. The position requires travel within the assigned region and a focus on customer satisfaction.
Qualifications
Proven experience in technical repair, especially for e-bikes or electric vehicles.
Knowledge of diagnosing battery systems and motor controllers.
Valid driver’s license and motorcycle/vehicle is an advantage.
Responsibilities
Provide aftersales service and technical support for e-bike customers.
Diagnose and repair electrical and mechanical issues.
Conduct maintenance and performance checks.
Coordinate with head office for warranty claims.
Train local dealers on troubleshooting and repair.
Manage parts inventory and service records.
Skills
Technical repair experience
Communication skills
Customer-focused mindset
Ability to travel
Education
Technical/Vocational diploma or degree in Electrical, Electronics, Mechanical
Job description
A leading e-bike company in the Philippines is seeking a technical support specialist to provide aftersales service for e-bike customers. The role involves diagnosing and repairing issues, conducting maintenance, and training local dealers. Candidates should have a technical diploma and experience in vehicle repairs. A valid driver’s license is advantageous. The position requires travel within the assigned region and a focus on customer satisfaction.