Receptionist

Asia Peopleworks Inc.; Taguig; On-site; PHP 223,200 - 279,000; Full time

Job summary

A prominent property management company located in Taguig is seeking a Property Receptionist responsible for managing guest interactions and ensuring a welcoming environment. The ideal candidate should have strong communication and organizational skills, at least 1 year of relevant experience, and a vocational background. This full-time role emphasizes customer service and includes duties such as assisting guests, managing calls, and preparing reports. Applicants with property management experience are preferred.

Qualifications

• Must possess excellent interpersonal skills to welcome guests.
• At least 1 year of related working experience in a similar role.
• Previous experience in property management or real estate is an advantage.

Responsibilities

• Assist walk-in guests and unit owners with inquiries.
• Receive and relay business calls and messages.
• Monitor complaints and follow up on progress.
• Prepare and submit required reports.

Skills

Excellent communication skills

Strong organizational skills

Customer service oriented

Excellent interpersonal skills

Conflict resolution skills

Education

At least 2 years college or vocational course

Tools

Microsoft Office

Job description

On-site - Taguig 1-3 Yrs Exp Diploma Full-time

Job Description

A Property Receptionist represents our Management Team and serves as one of the key personnel to have first point of contact for guests visiting the property. Receptionists usually have excellent interpersonal skills to ensure visitors have good first impressions and feel welcome on the managed property.

Duties and Responsibilities

• Assists walk-in guests, client's unit owners, tenants, etc. on their inquiries and liaises them to appropriate units or individuals.
• Receives and relays business calls and messages to appropriate units or individuals.
• Receives, sorts and distributes relevant documents to different units or individuals.
• Monitors the complaints of unit owners or tenants and relay them to the appropriate units and makes necessary follow-ups on the progress of the complaints when needed.
• Monitors and records log-in and log-out time of guests, unit owner, tenants and employees.
• Coordinates with the Superior for problems or concerns encountered and instructions.
• Prepares and submits required reports.
• Perform other related duties as required.

Education

At least 2 years college of vocational course.

Work Experience

• At least one (1) year of related working experience
• Previous experience in property management or real estate is an advantage

Special Qualities/Skills Required

• Working knowledge of industry standards and regulations
• Excellent communication skills, both verbal and written
• Strong organizational and time management skills
• Excellent interpersonal and conflict resolution skills
• Customer service oriented
• Proficiency in Microsoft Office is an advantage